The staff at telford town centre are always helpful to a young disabled man i look after nothing to much trouble they will order items if its possible and not in stock or tell you a place to get... See more
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Location
Switch locationUnit 7/9, North Sherwood Street, Telford Shopping Centre, TF3 4BN Telford, GB
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Great way to order new vinyl and arrived on release day. Great communication to say it was on its way. Excellent in store experience as well.
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Kris from Telford Shropshire store I can’t thank Kris enough for going above and beyond to help Macy O get her music into store for actively helping us to complete the forms and finding out valuable... See more
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As an old timer, it has been amazing to see new generations turning to vynal again. How I have missed the searching for records in your shop or in the many independent stores that are opening up. But... See more
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Company details
About hmv (UK) - Telford
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 7/9, North Sherwood Street, Telford Shopping Centre, TF3 4BN, Telford, United Kingdom
4.9
Excellent
164 reviews
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I ordered a cd from you
I ordered a cd from you. It was obtained from the warehouse and I was informed when it was ready to collect. A very good service
March 19, 2024
Reply from hmv (UK) - Telford
Hi Joyce
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had a online order with the slipcover…
I had a online order with the slipcover that arrived damaged hmv sourced a new one from this store on arrival I waited in line then another lady joined the till I made some conversation in a funny polite manner and told her I've come to swap something soon as I take out the online order I've come to swap I get a " oh you only want to swap the cover? Well yes it's a collectors cover? Then after that just get a rude experience of no one else has said that bla bla.... won't return to this store
February 13, 2024
Unprompted review
Reply from hmv (UK) - Telford
Hello customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Always helpful and friendly at the…
Always helpful and friendly at the Telford store.
A great selection of everything we want.
February 2, 2024
Reply from hmv (UK) - Telford
Hello chizys
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff should be able to tell you all…
Staff should be able to tell you all about the product they’re selling. In this instant they didn’t have a clue?
January 9, 2024
Reply from hmv (UK) - Telford
Hi Robert
Thanks for leaving us a review. So that we can look into this fully Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Click and collect
Did click and collect which was really easy and quickly delivered to store. Staff were really friendly when I went to collect.
December 23, 2023
Reply from hmv (UK) - Telford
Hello GREGORY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
It was very easy to order on line
It was very easy to order on line. I was then told when the item was ready to collect at a local hmv store. All with very good service.
December 22, 2023
Reply from hmv (UK) - Telford
Hello Graham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Some unique gifts which suits my unique…
Some unique gifts which suits my unique friends. 🤣.
December 26, 2023
Reply from hmv (UK) - Telford
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV still has an amazing selection of…
HMV still has an amazing selection of CD's, DVD's, LP's some books, games and the staff are generally very helpful. Please don't close our high street stores!
December 24, 2023
Reply from hmv (UK) - Telford
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Most friendly helpful staff
Most friendly helpful staff I've met
For ages, couldn't fault especially the one in charge, couldn't fault them.
December 13, 2023
Reply from hmv (UK) - Telford
Hi Hazel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff extremely helpful at Telford…
Staff extremely helpful at Telford Branch , glad they are still here as love to browse and buy dvds and vinyl 👍
December 17, 2023
Reply from hmv (UK) - Telford
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
helpful staff in the store ordered …
helpful staff in the store ordered waht i needed. arrived quickly
December 13, 2023
Reply from hmv (UK) - Telford
Hi thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good
Very good! Let me know when it was dispatched! Couldn’t ask for better service
December 15, 2023
Reply from hmv (UK) - Telford
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick delivery 🙂
December 9, 2023
Reply from hmv (UK) - Telford
Hi Michelle
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery to the store
Fast delivery to the store. Once arrived was simple and easy to pick up.
December 1, 2023
Reply from hmv (UK) - Telford
Hi Josh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Telford
Hi Eileen
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Straight forward transaction
Straight forward transaction, great price, friendly staff on collection
November 24, 2023
Reply from hmv (UK) - Telford
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Telford
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Telford
Hi Amie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Telford
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Beatles CD single
I placed an order in the Telford Store, I was told exactly what would happen as regards my order and email confirmation etc., my order came when expected, and was emailed with confirmation of the same. I collected my item without a problem. Many thanks.
November 9, 2023
Reply from hmv (UK) - Telford
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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