Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand t... See more
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110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand t... See more
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Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more
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Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... See more
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Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
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Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom
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Very helpful and friendly staff.
Good selection and store layout

Reply from hmv (UK) - Uxbridge
Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand that it was despatched and again when it arrived and i picked it up on that day of Release. Excellent Service. I use HMV at Uxbridge a lot and they are Great in there and i reccomend them to my Music Buddies . 🎸👍

Reply from hmv (UK) - Uxbridge
I ordered a dvd and within a week it was ready to collect . Very efficient and literally took seconds to find and pas it over to me at the counter. I've never had a bad experience in HMV and it's one of my fave shops !!

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the CD was in great condition. A solid, dependable service for grabbing new K-pop releases without the shipping wait. Would use it again.

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
the staff was very help full with my order when i got to the store in uxbridge i will do this again when i go back next time anthony

Reply from hmv (UK) - Uxbridge
Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The giveaway posters are available at London shops....

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Wonderful helpful staff in youre Uxbridge Branch, so helpful in ordering a previously out of stock Vinyl

Reply from hmv (UK) - Uxbridge
Staff at uxbridge hmv are very helpful,friendly, knowledgeable and very approachable . A very good experince .

Reply from hmv (UK) - Uxbridge
It came faster than I thought it would’ve. My vinyls were in great condition!!

Reply from hmv (UK) - Uxbridge
I had to order an item as it wasn't available in store and the cashier who served me, did so promptly and efficiently. It was so easy. He was really lovely, I didn't get his name.

Reply from hmv (UK) - Uxbridge
Ordering and collection good, but found that item had been posted to the store for the same postage cost as would have been added if it had been ordered for posting to home. If HMV can send an item (a DVD) to one of their stores post inclusive, why add extra postage for sending the same item direct to the customer's home?

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Great service ordered a item on line and picked up from store. Staff was very friendly and helpful.

Reply from hmv (UK) - Uxbridge
So easy to order the DAB Radio in store, James was really helpful and didn’t rush me at all, I was left to look through all the alternatives that they had to offer, which was a vast range, the price was reasonable too and I had the choice of delivery to my house or to my local store which was Uxbridge in this case, overall the service received was excellent. Thanks James

Reply from hmv (UK) - Uxbridge
The staff within the Uxbridge HMV store were very kind and helpful.

Reply from hmv (UK) - Uxbridge
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