hmv (UK) - UxbridgeReviews 

143
TrustScore 4.5 out of 5

4.7

110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.

Company replied

Rated 5 out of 5 stars

Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more

Company replied

Rated 4 out of 5 stars

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more

Company replied

Rated 5 out of 5 stars

Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Uxbridge

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(143)

29,904 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Music

Ordering on line was very easy.
Collecting from my local store, no charge was also a bonus.

November 8, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Rose, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff

Wonderful and very helpful instore staff. The item I wanted wasn't in store and the staff went out of there way to help me. I've now received the boxset and I am very pleased.

October 28, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Kelli

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

HMV; My home

I absolutely love shopping at HMV for boxset and dvd’s. The staff are really friendly at my local Uxbridge store. They are always on hand to answer any of my questions.

October 18, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Baljeevan, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good customer service

A good selection of dvds

October 17, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi John

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Excellent service:fast and efficient

Excellent service:fast and efficient. My collection from the store was planned for and was easy for me to collect.

October 16, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, great customer service and easy collection service.

October 2, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

The atmosphere and staff make the…

The atmosphere and staff make the experience so lovely

September 25, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Paulina

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Prompt friendly service

Prompt friendly service

September 17, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Staff interested and knowledgeable…

Staff interested and knowledgeable about music 🎵.

September 4, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Thompson

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Keeping people emailed and up to date

I find the company polite and helpful in store
Once order is processed i like the way customer is emailed about product every step of its journey.

August 31, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Alan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great gal you have at your store, thank you

Hi, I shop at your store in Uxbridge regularly. I yesterday Sept 2nd 2024 returned a pair of MIXX headphones that was broken. The girl who helped me I cannot remember her name, but she has short hair, a nose ring and is awesome. She did find something which is my fault, so I apologize to her. I brought the wrong box and wrong receipt for the headset that was broken, regardless she took it back I upgraded a bit, but once again your staff there ALWAYS GO OUT OF THEIR WAY TO DO THE RIGHT THING. Thank you, I will go there today with the correct packaging and receipt if it makes a difference.

September 2, 2024
Unprompted review
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Malamute

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Rated 5 out of 5 stars

Film 50 wow

Easy to use , amazing deal!

August 25, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Hayden

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Nice helpful staff.

August 17, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Jane

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Really quick service

Really quick service, smooth transition

August 14, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Nia

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

A very smooth service

A very smooth service - staff were so helpful

August 5, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Joe

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great service

Great service! Did not have Album in stock, ordered, came really quickly, collect from store guys were really helpful and knowledgeable!

July 30, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Susan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Order was quickly dispatched and…

Order was quickly dispatched and arrived at store on time very pleased

June 23, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi David

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, easy to order item

June 1, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Sheila

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Good.good.good

June 9, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Super fast delivery!

Super fast delivery!! Great customer service in-store as well, we always shop in Uxbridge and all staff there are super helpful xxx

May 19, 2024
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Joanna

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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