hmv (UK) - Uxbridge Reviews 

143
TrustScore 4.5 out of 5

4.7

110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.

Company replied

Rated 5 out of 5 stars

Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more

Company replied

Rated 4 out of 5 stars

Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more

Company replied

Rated 5 out of 5 stars

Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Uxbridge

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

143 reviews

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4-star
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1-star

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4.7

All reviews

(143)

30,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice place to shop for gifts

Staff were very helpful. The figure I needed was not available in store but he facilitated the online order. I picked up the last item in two days without any fuss.

November 30, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Jaya

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Quick delivery and easy pickup process.

Quick delivery and easy pickup process.
Keep it up 😎

November 30, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Arabella, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very impressed excellent staff service…

Very impressed excellent staff service at Uxbridge the order arrived within days very impressed

November 1, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Lesley, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great order figure for collection got…

Great order figure for collection got it no hassle and great condition including box no marks

October 14, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello Gio

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Helpful staff

Time was taken to search for the item I wanted. As it was not available, an order was placed and I was told when it became available.

October 5, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hello JT

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Helpful

Easy ordering at HMV Uxbridge for the CD. Quick service for collection of the CD.

I shall order again at HMV Uxbridge branch as I like to keep shops open.

Thank you

September 25, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs Gage

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service, fast delivery!

August 30, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi David

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Buying cd

I found it was to find what I was looking for and buying my purchase was easy and delivery was good as I didn't have long to wait for my order

August 25, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Nina

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy to use

Easy to use, found exactly what I was looking for

August 23, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Mrs Amos

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Stock appealing to niche customers like me. Thank you

August 7, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Ronnie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy ordering online & all…

Easy ordering online & all communication leading to in store collection, great service.

August 1, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Ian

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Pre-order

I was fortunate enough to pre-order an album from HMV which actually managed to turn up early. It was easy to pre-order and the staff were friendly when I ordered in store.

July 20, 2023
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Abigail

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Brian

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars
hmv (UK) - Uxbridge logo

Reply from hmv (UK) - Uxbridge

Hi Martin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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