I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.
Company replied
110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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I've had a few orders sent to this shop for collection, and it's always been quick. The staff have been very friendly and professional.
Company replied
Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
Company replied
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more
Company replied
Very Good Service From Your HMV Uxbridge Branch. I ordered a Status Quo Live at Hammersmith 1979 Double CD about a month ago wich was being released on 24th April . They informed me 2 days beforhand t... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom
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Reply from hmv (UK) - Uxbridge
Great overall service. Items arrived within a few days of ordering. Brand new and in good condition. Great price too.

Reply from hmv (UK) - Uxbridge
hmv has delivery a very great service and the team are great too so because i love the service that why i am giving than a very high score rate is 100% to HMV company and the staff team for doing a great job so keep the good work up on the service with hmv company to get the same again score rate ?

Reply from hmv (UK) - Uxbridge
What made my experience great in the HMV store in Uxbridge the person behind the till was very helpful to me

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
The branch I went into were very helpful when I was purchasing my Blue ray disc

Reply from hmv (UK) - Uxbridge
quick and efficient service and only I had to wait 3 for delivery of my order

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
the staff are extremely friendly and helpful whenever needed. The store is also very trustworthy in holding good quality products and affordable prices.

Reply from hmv (UK) - Uxbridge
The delivery came super fast, the products were in great condition and the customer service was amazing!!

Reply from hmv (UK) - Uxbridge
Ordered the last of us series and five nights at Freddy's dvd. Was very pleased at how fast they were sent out and how quickly I received them

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
I ordered the item on line requesting a collection at Uxbridge.When I had the email saying it was there I went to collect it and the process could not have been simpler. I would definitely use this store again.

Reply from hmv (UK) - Uxbridge
Staff in uxbridge were extremely helpful in finding what I needed. The order came promptly.

Reply from hmv (UK) - Uxbridge
Was able to order a dvd that I couldn’t find in store and the staff member located it and arranged for it to be posted to my address.
Received very quickly too
Very happy with service to the shop and the subsequent online delivery.

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
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