Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Company replied
Unit G18, Trinity Walk, WF1 1QS Wakefield, GB
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Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Company replied
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... See more
Company replied
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
Company replied
The staff are very helpful. I am blind impaired and the gentleman serving me looked up what I needed, compared prices and other stores for me. I tried other shops and the staff did not want to know. T... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
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I gave you a 5 because I ordered at dvd and it was fast to be delivered.

Reply from hmv (UK) - Wakefield
Very easy to order and picked up the item with ease

Reply from hmv (UK) - Wakefield

Reply from hmv (UK) - Wakefield
Ordered a Christmas item to be delivered to the Wakefield branch. The staff were very welcoming and friendly, the store was clean and the overall process simple.

Reply from hmv (UK) - Wakefield
Item not in stock but quick and helpful to get it for me thankyou.

Reply from hmv (UK) - Wakefield
1st time ordering through website as product was a pre-order. Easy to order, with great communication regarding collection. Store staff (Wakefield store) very friendly and collection done with ease. Would have no hesitation in ordering online again and recommended HMV to others.

Reply from hmv (UK) - Wakefield
HMV staff were very helpful when I was trying to find a particular artist in store and upon having no luck the member of staff looked the item up on the system and offered to get the item delivered to the store for me. It was very straight forward and was kept up to date via email and it only took a few days to come in. Really good service.

Reply from hmv (UK) - Wakefield
Very helpful staff,ordered what I wanted,very organised

Reply from hmv (UK) - Wakefield
Friendly service, T shirt came in good time.Good Quality item & service 👌

Reply from hmv (UK) - Wakefield
Great service and great delivery service as always

Reply from hmv (UK) - Wakefield

Reply from hmv (UK) - Wakefield
First time I have used the on line ordering service. It was extremely quick and easy. I collected from my local HMV shop. Great. Very convenient and problem free.
No extra charges - just the cost of the CD itself.

Reply from hmv (UK) - Wakefield
Easy to order and good communication when item was ready to collect.

Reply from hmv (UK) - Wakefield
Goods were easy to order and were available for collection from my chosen store within a few days.

Reply from hmv (UK) - Wakefield
Simple online ordering for local collection - what could be easier!

Reply from hmv (UK) - Wakefield
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