Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Company replied
Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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See what reviewers are saying
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... See more
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Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
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The staff are very helpful. I am blind impaired and the gentleman serving me looked up what I needed, compared prices and other stores for me. I tried other shops and the staff did not want to know. T... See more
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Company details
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.8
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from hmv (UK) - Wakefield
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Wakefield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was Here - Stand Atlantic - Bubblegum Pink Vinyl
I ordered Was Here by Stand Atlantic the limited edition bubblegum pink vinyl and it was ready to pick up on release day and it was perfectly playable and a really nice colour very fast shipping
August 28, 2024
Reply from hmv (UK) - Wakefield
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as always in the…
Great service as always in the wakefield store! Friendly staff and a clean shop! And always helpful with any queries
August 21, 2024
Reply from hmv (UK) - Wakefield
Hi Tom
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great price paid for DVD and…
Great price paid for DVD and communication was great from supplier, straightforward website to order from, no problems at all and would use this company again..
August 17, 2024
Reply from hmv (UK) - Wakefield
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi REBECCA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online, but issue with one disc
Easy to order online,
Delivery to store was quite quick,
No problems picking up in store ,
All that went well,
Only issue, I have been playing one disc for a while, seemed ok,
Tried the extended version , which seems to skip and jump,
The silly cardboard sleeve can cause issues, has it has a couple of scratches on disc, small, but it has to be a disc problem, not my CD player, as other discs I have tried are fine,
So I should really knock a star off for the disc issue, so down to 3 stars just for the disc,
a shame as I like the music.
August 3, 2024
Reply from hmv (UK) - Wakefield
Hi Nigel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
NEVER buying MTG cards here ever again!
NEVER buying MTG cards here ever again! 3 out of my 5 packs were Repacks, this is a disgusting scam and WotC should cut ties with HMV as a whole.
November 10, 2023
Unprompted review
Reply from hmv (UK) - Wakefield
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great Service
Pre ordered an LP..called in to the shop whilst in the area hoping my lp may have been delivered..shop assistant very helpful had a good look n yes it had just arrived...saved me a trip calling back..thankyou.
June 5, 2024
Reply from hmv (UK) - Wakefield
Hi Nicola
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I think the staff member was very…
I think the staff member was very helpful. (I didn't catch a name).
She explained how it all worked. As I hadn't used the website for a number of years.
I think the best for me about ordering through the website with the click and collect though, was that you got several emails to keep you updated with your order.
June 16, 2024
Reply from hmv (UK) - Wakefield
Hi Christian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Always a pleasure to buy from you
Always a pleasure to buy from you, another great dr who dvd steelbook for my collection.
June 17, 2024
Reply from hmv (UK) - Wakefield
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Person behind counter was kind and very…
Person behind counter was kind and very helpful which I’m glad especially with me having Autism
May 27, 2024
Reply from hmv (UK) - Wakefield
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would use again
Good experience, delivery to store in under a week, nice staff in store
April 20, 2024
Reply from hmv (UK) - Wakefield
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very nice staff helpful and friendly
April 25, 2024
Reply from hmv (UK) - Wakefield
Hi Janet
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All went well friendly service
April 4, 2024
Reply from hmv (UK) - Wakefield
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi Stan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly
Very friendly, really wonderful shopping experience, I will be visiting again.
March 13, 2024
Reply from hmv (UK) - Wakefield
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
There was room to browse
There was room to browse. I was served quickly and politely. It’s the first time I have ordered anything to be picked up in store and it went well.
February 21, 2024
Reply from hmv (UK) - Wakefield
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & collect experience
Straight forward ordering, delivery to local shop and pick up.
February 2, 2024
Reply from hmv (UK) - Wakefield
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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