Excellent service from a young man in the wakefield store i needed a certain book has my son is collecting the full boxset.wasnt in store but the man ordered it and it came to my house he went above a... See more
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Location
Switch locationUnit G18, Trinity Walk, WF1 1QS Wakefield, GB
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A young man at Wakefield HMV, was very helpful, polite, friendly and took time to check a DVD was available for us to buy. As there wasn't one in stock he ordered one and arranged for it to be delive... See more
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Easy ordering process, order progress updates. Sent out to local branch for collection on day of release. Available to collect a couple of days later. Pick up easy. CD Box set very well packaged. Effi... See more
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The staff within the store were so knowledgeable and helpful, I couldn't have asked them to do any more. They are a credit to HMV.
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Company details
About hmv (UK) - Wakefield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
4.7
Excellent
199 reviews
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Great price paid for DVD and…
Great price paid for DVD and communication was great from supplier, straightforward website to order from, no problems at all and would use this company again..
August 17, 2024
Reply from hmv (UK) - Wakefield
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi REBECCA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online, but issue with one disc
Easy to order online,
Delivery to store was quite quick,
No problems picking up in store ,
All that went well,
Only issue, I have been playing one disc for a while, seemed ok,
Tried the extended version , which seems to skip and jump,
The silly cardboard sleeve can cause issues, has it has a couple of scratches on disc, small, but it has to be a disc problem, not my CD player, as other discs I have tried are fine,
So I should really knock a star off for the disc issue, so down to 3 stars just for the disc,
a shame as I like the music.
August 3, 2024
Reply from hmv (UK) - Wakefield
Hi Nigel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
NEVER buying MTG cards here ever again!
NEVER buying MTG cards here ever again! 3 out of my 5 packs were Repacks, this is a disgusting scam and WotC should cut ties with HMV as a whole.
November 10, 2023
Unprompted review
Reply from hmv (UK) - Wakefield
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Great Service
Pre ordered an LP..called in to the shop whilst in the area hoping my lp may have been delivered..shop assistant very helpful had a good look n yes it had just arrived...saved me a trip calling back..thankyou.
June 5, 2024
Reply from hmv (UK) - Wakefield
Hi Nicola
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I think the staff member was very…
I think the staff member was very helpful. (I didn't catch a name).
She explained how it all worked. As I hadn't used the website for a number of years.
I think the best for me about ordering through the website with the click and collect though, was that you got several emails to keep you updated with your order.
June 16, 2024
Reply from hmv (UK) - Wakefield
Hi Christian
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Always a pleasure to buy from you
Always a pleasure to buy from you, another great dr who dvd steelbook for my collection.
June 17, 2024
Reply from hmv (UK) - Wakefield
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Person behind counter was kind and very…
Person behind counter was kind and very helpful which I’m glad especially with me having Autism
May 27, 2024
Reply from hmv (UK) - Wakefield
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would use again
Good experience, delivery to store in under a week, nice staff in store
April 20, 2024
Reply from hmv (UK) - Wakefield
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very nice staff helpful and friendly
April 25, 2024
Reply from hmv (UK) - Wakefield
Hi Janet
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All went well friendly service
April 4, 2024
Reply from hmv (UK) - Wakefield
Hi Samuel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wakefield
Hi Stan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly
Very friendly, really wonderful shopping experience, I will be visiting again.
March 13, 2024
Reply from hmv (UK) - Wakefield
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wakefield
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
There was room to browse
There was room to browse. I was served quickly and politely. It’s the first time I have ordered anything to be picked up in store and it went well.
February 21, 2024
Reply from hmv (UK) - Wakefield
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & collect experience
Straight forward ordering, delivery to local shop and pick up.
February 2, 2024
Reply from hmv (UK) - Wakefield
Hi Hilary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy order and pickup
I was told pickup would be 24 hours after despatch, but it took a little longer. Spoke to a member of staff and pickup was very easy.
January 13, 2024
Reply from hmv (UK) - Wakefield
Hi Sharon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
People in your Wakefield store were…
People in your Wakefield store were very helpful, and I received my CD on time.
I cannot buy any Cds locally, so it is useful add-on to be able to buy my CDs!
Paul Tarrant
January 14, 2024
Reply from hmv (UK) - Wakefield
Hi paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Music Magic!
The service was good, as staff located and ordered the item requested! The delivery too was fast, with staff letting you know when items arrive ready to collect!
January 10, 2024
Reply from hmv (UK) - Wakefield
Hi Maggie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ended my dvd search
Been searching many years for a certain dvd ( wanderers ) hmv found it and deliverd to their wakefield shop for me at a very reasonable price and within 5 days ( 2 of which were sat & sun ) I was sat at home watching it.
December 15, 2023
Reply from hmv (UK) - Wakefield
Hi Trevor
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future in hmv Wakefield (and hope you enjoyed the DVD).
Cheers!
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