Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Company replied
Unit G18, Trinity Walk, WF1 1QS Wakefield, GB
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Yet another vinyl which had to go back for a 2nd replacement due to scratching & Jumping on same track in same place .
Company replied
Went into store for a Country cd wasn't out staff placed an order for delivery to me was quick and easy came on time was very pleased Glad we still have HMV store's 👍 From service to the order and... See more
Company replied
Meeting jane mcdonald was absolutely incredible at hmv wakefield. The lovely young man (i think his name was travis) took such great photos off us so i am extremely greatful to him.
Company replied
The staff are very helpful. I am blind impaired and the gentleman serving me looked up what I needed, compared prices and other stores for me. I tried other shops and the staff did not want to know. T... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit G18, Trinity Walk, WF1 1QS, Wakefield, United Kingdom
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Staff are very helpful when you need something or help

Reply from hmv (UK) - Wakefield

Reply from hmv (UK) - Wakefield
Season 2 part 1 disc 1 is missing and season 4 disc 4 is cracked

Reply from hmv (UK) - Wakefield
Everythinh went well with our order. We pla ced an order in your wakefield store and received it very quickly. The assistants were very polite and helpful and everything in the shop seemed very organised.

Reply from hmv (UK) - Wakefield
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