hmv (UK) - WarringtonReviews 

231
TrustScore 4.5 out of 5

4.7

85 / 86 Golden Square,, WA1 1QE Warrington, GB


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Rated 5 out of 5 stars

HMV in Warrington's Golden Square shopping centre is quite small but packed with a wide selection of music and more! I found a recently released CD by one of my favourite artists, that I didn't even k... See more

Company replied

Rated 5 out of 5 stars

I have allways bought from hmv i use to go andys and zodiac records when they were in the old fish market area

Company replied

Rated 5 out of 5 stars

Went into the Warrington store to purchase a new release. Unfortunately, it wasn’t in-store but the assistant (Beth) was very helpful, ordered it for me and arrived in the store within 2 days. Very h... See more

Company replied

Rated 5 out of 5 stars

After being frustrated by not being able to use my gift card online Beth H was very helpful and patient in ordering my DVD in-store. I picked a quieter time as I am slower than younger customers and o... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Warrington

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 85 / 86 Golden Square,, WA1 1QE, Warrington, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

231 reviews

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4-star
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1-star

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4.7

All reviews

(231)

30,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent staff helped order a home…

Excellent staff helped order a home delivery as item was out of stock.

December 17, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Dee

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Great service kept me informed when the…

Great service kept me informed when the delivery would be thanks

December 17, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi alan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Still got shops to look around in and a…

Still got shops to look around in and a great on line shop to

December 15, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi KENNETH

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Items were ready to collect when I wanted them

December 3, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Alan

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very knowledgable staff

Very knowledgable staff, very quick service and very helpful

December 3, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Gary, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Ordered something on the 19th and still…

Ordered something on the 19th and still waiting for a confirmation email to collect. It’s just 1 CD that is meant to be a gift and online it says click and and collect is easy and takes between 2-5 days.. still waiting after 8 with no updates on where the order is. I wouldn’t recommend this service and I’m just disappointed my item isn’t available on Amazon as it’s a much better shopping experience

November 26, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Jo

Thanks for leaving us a review, we’re so sorry to hear of the delay in receiving a collection email for your order at the Warrington store though. 

So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Rated 5 out of 5 stars

Brilliant store

Brilliant store, staff are wonderful!

November 26, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Patrick

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

I got to how easy was to go on line and…

I got to how easy was to go on line and find what I wanted and it all went through well and the payment was good as well

November 24, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Lorraine, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service. Online orders are sent tracked and staff in store are great.

November 11, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Matthew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :

Rated 5 out of 5 stars

Very good service ordering was easy and…

Very good service ordering was easy and straightforward no problems

November 12, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Peter

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Delivered when expected very easy to…

Delivered when expected very easy to order and was informed when my item arrived. Good quality top came well packaged

October 30, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Elaine

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Fuss free experience very friendly…

Fuss free experience very friendly staff had everything i wanted thanks

October 27, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I was served by a very pleasant young…

I was served by a very pleasant young lady on my first visit to the Warrington store and she knew what she was doing when ordering the videos I wanted. The DVD were delivered promptly which I thought was good service. The young man who dealt with me on my second visit was equally pleasant and efficient when I collected my DVDs. Your staff were lovely.

October 10, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The best soundtrack of the year

One of the best soundtrack albums of the year by Nine Inch Nails the team as always are excellent at the job they do and I always shop in here for things that peek my interest thanks again guys for your time

October 4, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Ciaran

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Excellent customer service

After being frustrated by not being able to use my gift card online Beth H was very helpful and patient in ordering my DVD in-store. I picked a quieter time as I am slower than younger customers and often feel rushed when queuing . Beth's service was therefore much appreciated

October 2, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Maureen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Ordered online and collected from…

Ordered online and collected from store. Very smooth process and we'll packaged.

September 19, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpful. Great shop.

September 13, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hello Darren

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided

August 3, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi JEYardley

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent thanks 👍

August 3, 2025
hmv (UK) - Warrington logo

Reply from hmv (UK) - Warrington

Hi Eddie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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