Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
Excellent product (The Beatles of course)-carefully presented by friendly and courteous staff. I have been buying Beatles Albums (& singles,EPs etc) from HMV Wolverhampton for 54 years, since 1971 in... See more
Company replied
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all. Will definately be ordering again.
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !

Reply from hmv (UK) - Wolverhampton
First class service ordered what I wanted. Delivery came two days later

Reply from hmv (UK) - Wolverhampton
Never had a problem even with hmv wolverhampton thank u

Reply from hmv (UK) - Wolverhampton
Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.

Reply from hmv (UK) - Wolverhampton
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.

Reply from hmv (UK) - Wolverhampton
Delay with delivery but kept us informed
Unusual to say the least
Thank you.

Reply from hmv (UK) - Wolverhampton
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly

Reply from hmv (UK) - Wolverhampton
No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent

Reply from hmv (UK) - Wolverhampton
Great service. Made even better by being a lot cheaper than the Queen Website.

Reply from hmv (UK) - Wolverhampton
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.

Reply from hmv (UK) - Wolverhampton
Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
A very smooth transaction from start to finish. HMV are a great example of how the click and collect procedure works and HMV excells at it they are second to none.

Reply from hmv (UK) - Wolverhampton
Good knowledge of products and informative of delivery time date etc.

Reply from hmv (UK) - Wolverhampton
Very good shop and friendly staff all ways helpful good wen buy online too

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍

Reply from hmv (UK) - Wolverhampton
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