The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
Company replied
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍

Reply from hmv (UK) - Wolverhampton
Good location
Plenty of quality products
Resable prices
Very pleasant and helpful staff.
Definitely keep using this shop

Reply from hmv (UK) - Wolverhampton
It's always nice to visit the well run Wolverhampton store as the staff are friendly and helpful.

Reply from hmv (UK) - Wolverhampton
If you can't find what you are looking for they will help you

Reply from hmv (UK) - Wolverhampton
Hmv wolverhampton was great its the first hmv that have helped order my goods unlike telford they just said they havnt got them great store

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Collected my order from Wolverhampton store. Young girl who served me was very friendly and polite and helpful
Would definitely recommend

Reply from hmv (UK) - Wolverhampton
Ordered online & had no problems at all. Kept in touch & confirmed when it was in store.
Collected & Grandson was well pleased with his xmas gift .
Good customer service all round.

Reply from hmv (UK) - Wolverhampton
All of my purchases arrived on time and in excellent condition. Any delays were advised prior to delivery.

Reply from hmv (UK) - Wolverhampton
The usual prompt dispatch & safe arrival I've come to expect.

Reply from hmv (UK) - Wolverhampton
Lost two stars, simple, pre-ordered a month before release date and didn’t get them on release day.
I did happen to pop in HMV in Wolverhampton and they had what I pre-ordered in store on the day of release but I didn’t get my copy until 4 days later.
Very Disappointing.

Reply from hmv (UK) - Wolverhampton
My parcel was going to be delivered later than expected. HMV kept me updated on the delivery date which I appreciated. It arrived not too much later and in excellent condition

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquiries. I had an enquiry so did a number of customers behind me. I had to supply my email address, the assistant unfortunately spelt it wrong three times, embarrassing her and me. She told me she was dyslexic, I of course have no problem with that but wondered why she was on the computer not one of the other assistants, just a strange and frustrating decision.

Reply from hmv (UK) - Wolverhampton
States item is in stock and then isn’t and no time frame of when it will arrive and meant to be for Christmas present and ordered early November.

Reply from hmv (UK) - Wolverhampton
I was looking for something very specific that was out of stock yet the shop staff found virtually the only copy around and had it delivered a couple of days later.

Reply from hmv (UK) - Wolverhampton
Easy to navigate system easy and helpful staff on collection.

Reply from hmv (UK) - Wolverhampton
Straight forward no hazzle and efficient. Knowledgeable and friendly staff

Reply from hmv (UK) - Wolverhampton
Easy ordering, quick delivery, well packaged - definitely use the service again

Reply from hmv (UK) - Wolverhampton
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