I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
Company replied
Excellent service, always polite and helpful. They take time to find what I want.
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Looking for a dvd of your favourite show? Well head over to HMV and if it's available instore they'll find it for you. Not instore?, no problem if they can order it they will. Friendly, helpful staff and a variety of quality products.

Reply from hmv (UK) - Wolverhampton
I’ve always found the service in this branch to be both friendly and helpful which is why although it might be easier to shop online I will prefer to shop instore. You staff are always helpful and happy to offer the odd recommendation. Top store will continue to use.

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
I do like to support high street shops and HMV is one of them.
I was able to obtain a long-lost BBC series, at a decent price and very quickly via click & collect at my local store. Very friendly reception at the store. Nicely done!

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Very friendly and helpful staff. Have used them several times,

Reply from hmv (UK) - Wolverhampton
How friendly the staff were and the help I received looking for my item. And the speed of the delivery

Reply from hmv (UK) - Wolverhampton
As always, the staff.
Knowledgeable, and friendly.
Happy to help, but never pushy.
Perfect!

Reply from hmv (UK) - Wolverhampton
Always friendly service when I visit my local hmv store

Reply from hmv (UK) - Wolverhampton
Very good service and polite lovely staff and helpful

Reply from hmv (UK) - Wolverhampton
I stopped in recently to purchase a Bob Dylan CD. Whilst at the till I had a chat with the till assistant and it was pleasant, but what I can't understand is that a carrier bag of some sort isn't offered. Unless of course you want to buy a tote bag for £5, surely a paper bag with a handle can be offered at a nominal fee. It really would make the experience a better one.

Reply from hmv (UK) - Wolverhampton
Hmv saved the day for me ! Last minute CD present for my wife for christmas ordered online and ready to pick up from the store within 48 hours. Nowhere else online could do it quicker !

Reply from hmv (UK) - Wolverhampton
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