The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
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Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
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Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
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I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
276 reviews
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Service in store was great
March 21, 2025
Reply from hmv (UK) - Wolverhampton
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hello GLYN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I do like to support high street shops…
I do like to support high street shops and HMV is one of them.
I was able to obtain a long-lost BBC series, at a decent price and very quickly via click & collect at my local store. Very friendly reception at the store. Nicely done!
February 26, 2025
Reply from hmv (UK) - Wolverhampton
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Wolverhampton
Hi Dawn
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wolverhampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very friendly and helpful staff
Very friendly and helpful staff. Have used them several times,
February 28, 2025
Reply from hmv (UK) - Wolverhampton
Hi Sandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
How friendly the staff were and the…
How friendly the staff were and the help I received looking for my item. And the speed of the delivery
February 26, 2025
Reply from hmv (UK) - Wolverhampton
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
As always
As always, the staff.
Knowledgeable, and friendly.
Happy to help, but never pushy.
Perfect!
February 16, 2025
Reply from hmv (UK) - Wolverhampton
Hi Dustine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly service when I visit my…
Always friendly service when I visit my local hmv store
February 8, 2025
Reply from hmv (UK) - Wolverhampton
Hi Simon
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Wolverhampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very good service and polite lovely…
Very good service and polite lovely staff and helpful
January 29, 2025
Reply from hmv (UK) - Wolverhampton
Hello Lorraine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I stopped in recently to purchase a Bob…
I stopped in recently to purchase a Bob Dylan CD. Whilst at the till I had a chat with the till assistant and it was pleasant, but what I can't understand is that a carrier bag of some sort isn't offered. Unless of course you want to buy a tote bag for £5, surely a paper bag with a handle can be offered at a nominal fee. It really would make the experience a better one.
January 24, 2025
Unprompted review
Reply from hmv (UK) - Wolverhampton
Hello John
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
We do have carrier bags for sale in our stores, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Wolverhampton
Hi Alison,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpfull staff ..
December 27, 2024
Reply from hmv (UK) - Wolverhampton
Hi Barrie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hmv saved the day for me
Hmv saved the day for me ! Last minute CD present for my wife for christmas ordered online and ready to pick up from the store within 48 hours. Nowhere else online could do it quicker !
December 24, 2024
Reply from hmv (UK) - Wolverhampton
Hi Roger
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Received two parts of my order two days…
Received two parts of my order two days before Christmas didn’t think I would get my third item but arrived Christmas Eve items well packaged good service
December 29, 2024
Reply from hmv (UK) - Wolverhampton
Hi RAYMOND
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The required code caused issues.
To start with I couldn't order anything because there was a problem with the site wanting some 6 digit code number but I rang my local store. I was told how to resolve my problem and I managed to order what I wanted thanks to him.
December 16, 2024
Reply from hmv (UK) - Wolverhampton
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I still haven’t received part of my…
I still haven’t received part of my online order. It was dispatched on the 19th dec! And still missing the dvd
December 28, 2024
Reply from hmv (UK) - Wolverhampton
Hi Amy
Thanks for leaving us a review.
We can see that you have been in touch with us regarding your experience and we will get back to you as soon as possible.
Reply from hmv (UK) - Wolverhampton
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff, order received no problems
I was advised my item was delayed by email, staff were helpful when I enquired in store.
Got the item before Christmas, with no problems. Thank you 😊
December 11, 2024
Reply from hmv (UK) - Wolverhampton
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
One more xmas gift sorted 👍
Easy ordering . Good communication on items arrival. Swift delivery to store welcoming staff in store on collection of item
December 14, 2024
Reply from hmv (UK) - Wolverhampton
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service went above and…
Good customer service went above and beyond to find what I needed
December 10, 2024
Reply from hmv (UK) - Wolverhampton
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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