The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
Company replied
Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
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I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
276 reviews
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A media store you can trust.
I have been purchasing many products from HMV for a few years now and I personally believe they are the best. Online ordering is a fantastic experience, in-store buying is very relaxed and the staff are very helpful and professional. Overall a great company and they will always have my support.
December 11, 2024
Reply from hmv (UK) - Wolverhampton
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was notified as things progressed and…
I was notified as things progressed and ordering was very easy .will use again as have done for a number of years.
December 7, 2024
Reply from hmv (UK) - Wolverhampton
Hi Pauline
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Wolverhampton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hello bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Was given very helpful advice on what product to buy and the shop assistant arranged for it to be delivered to my home. Received the item within a couple of days. The Wolverhampton staff are always very helpful and friendly. Very pleased with the service I received
November 25, 2024
Reply from hmv (UK) - Wolverhampton
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Tessa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Phil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
cd box set by Darts
Got me a cd box set by Darts
nobody else had and did not take the mick on the price.
Thank you
November 23, 2024
Reply from hmv (UK) - Wolverhampton
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Wolverhampton
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistance in finding the item…
Helpful assistance in finding the item I wanted , and fast delivery.
November 16, 2024
Reply from hmv (UK) - Wolverhampton
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre ordered on HMV online
Pre ordered on HMV online, it was really simple and I the communication was great, my order arrived early for click and collect, and the staff in store were really friendly and helpful
November 1, 2024
Reply from hmv (UK) - Wolverhampton
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Wolverhampton
Hi William,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi well when you buy stuff click &…
Hi well when you buy stuff click & collect from anybody anywhere you expect it to there the next day. And that's what lve experience always. But with you I had to wait whatever it was 2 or 3 days I couldn't believe it. So no I want be using you again. Very annoyed.
Michael Carter
October 18, 2024
Reply from hmv (UK) - Wolverhampton
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised our Click & collect service information can be found in our help centre on the website:
You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice.
Your order should reach the store within 2-5 days after placing the order, provided the item is in stock at our warehouse.
We dispatch items as soon as they are available, so please bear in mind that your items may arrive at the store at different times. You’ll receive separate dispatch emails per parcel and we’ll email you as soon as an item is ready to collect.
Kind regards
Reply from hmv (UK) - Wolverhampton
Hi Jasbir
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering a CD
Staff very helpful and friendly. Told me if CD was in stock at warehouse.
October 4, 2024
Reply from hmv (UK) - Wolverhampton
Hi Janet,
Thank you for your feedback.
We noticed your rating doesn't seem to match your comments so please feel free to update this should you wish to do so but we certainly appreciate your kind comments :)
CD Order
No problems. I ordered the CD and it was delivered to the store. It took a few days but that is because it is not by a well known mainstream band, more of a niche artist, so it may have taken a bit longer, but this is to be expected.
September 21, 2024
Reply from hmv (UK) - Wolverhampton
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Wolverhampton
Hi Teresa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The person in the store found what I…
The person in the store found what I wanted and I was really pleased The cd is every I asked for and the music is amazing
September 19, 2024
Reply from hmv (UK) - Wolverhampton
Hello beverly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Wolverhampton
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service. Assistant was happy to make enquiries about a Steelbook that I really wanted. Very friendly and helpful staff.
September 5, 2024
Reply from hmv (UK) - Wolverhampton
Hi Rajinder
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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