The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more
Company replied
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
Company replied
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more
Company replied
I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Particular song was to be played at a funeral. Staff promised a Prompt email informing me cd was ready for collection which they did. Many thanks.

Reply from hmv (UK) - Wolverhampton
Great customer service, gentlemen on service counter very helpful and excellent thank you for a fantastic service

Reply from hmv (UK) - Wolverhampton
HMV is always reliable and they always have what I’m looking for, there’s just no better place

Reply from hmv (UK) - Wolverhampton
Exallent service and delivery and staff of the the Wolverhampton shop

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Order arrived fast at the Wolverhampton store. Staff were amazing, very friendly and helpful. The product itself was super. Verry happy customer. We will back at the store.

Reply from hmv (UK) - Wolverhampton
The team was fantastic and I'm whole experience was perfect thanks to the wolverhampton team

Reply from hmv (UK) - Wolverhampton
Cheaper than Amazon and 💯 delivery on time not thrown in a bin but posted correctly unlike Amazon.

Reply from hmv (UK) - Wolverhampton
Very helpful and professional staff. I was kept updated on progress regularly.

Reply from hmv (UK) - Wolverhampton
Helpful and easy from my first enquiry and then fast delivery

Reply from hmv (UK) - Wolverhampton
Great service. Staff courteous and professional… Wolverhampton Store looked great too. Glad HMV is still around!!

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some research into finding out where I could purchase the item.
I eventually used the click and collect information online which was excellent from ordering to delivery.
Thank you for taking the time to reply. That’s an extra ⭐️

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Took ages to deliver a parcel when it said 2-3 days but took a week and a day

Reply from hmv (UK) - Wolverhampton
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