hmv (UK) - Wolverhampton Reviews 276

TrustScore 4.5 out of 5

4.7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... See more

Company replied

Rated 5 out of 5 stars

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.

Company replied

Rated 5 out of 5 stars

Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more

Company replied

Rated 3 out of 5 stars

I called in the HMV shop in Wolverhampton to buy the latest Beatles tripple album Anthology 4. There was three shop assistants at the counter, two serving and one on the computer dealing with enquirie... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Wolverhampton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

276 reviews

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Rated 5 out of 5 stars

Stones CD

Stones CD
Very polite staff always helpful can't do enough
would give more star's if could

December 15, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Thank you Dave, 5 stars is more than ok with us and hope you enjoy your CD!

Rated 4 out of 5 stars

Very helpful Staff.

December 20, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Sharon

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

Very quick service

December 18, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Mr Duncan

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

HMV click n collect

Excellent service from HMV, cheerful service from Adam ... great, easy experience.

December 16, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I went to HMV In Wolverhampton

I went to HMV In Wolverhampton and Purchased Vol 16 for £7.99, the two young girls were not as helpful as the usual crew they said they could not get Vol. 14 & 15 they had sold out ????. - I returned home finding them on your web site, the service was brill I would recomend It - 1st Class postal Service Very Fast - Wolverhampton Store was not bothered at all so I ordered on line.

December 15, 2023
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Reply from hmv (UK) - Wolverhampton

Hi Tommy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Friendly and helpful staff

As always, friendly and helpful staff who go the extra mile to make customers feel at ease. My product arrived on time and ready to be picked up after ordering it online through the store.

December 7, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Stella, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The staff were so helpful friendly and…

The staff were so helpful friendly and polite and helped me find what I was looking for! I shall certainly go to this store again

December 1, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Mrs Jones

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The lady who served us was great help…

The lady who served us was great help and went out her way to find what we were looking for 👍

November 25, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Darren

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The assistant was extremely helpful in…

The assistant was extremely helpful in expediting my order

November 24, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Jack

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful

Helpful, polite staff.Always Helpful and friendly.

November 23, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Neil,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Ordered an item to be collected in the…

Ordered an item to be collected in the Wolverhampton store. Annabel was really friendly and helpful as ever.

November 11, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Craig

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Perfect helpful staff nice good vibe in…

Perfect helpful staff nice good vibe in ther

November 11, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Edward, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Great Place to shop

I always find the Staff helpful!Been buying from there since 1973!

November 9, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

If it ain’t broke, don’t try to fix it

As far as I’m concerned, everything is good. Thanks.

November 1, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Barbara

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 3 out of 5 stars

Parcel was delivered but the item was…

Parcel was delivered but the item was damaged

November 3, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Emma,

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve received a damaged item. 

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Rated 5 out of 5 stars
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Mr Green

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good customer service …

Good customer service quick and friendly.I wanted the Rolling Stones, Hackney Diamonds and I wasn't disappointed. I Would recommend HMV online brilliant service.

October 28, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Always a great service

October 19, 2023
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Dave

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Carol

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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