HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... See more
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Location
Switch location8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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See what reviewers are saying
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... See more
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
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Company details
About hmv (UK) - Wolverhampton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
4.7
Excellent
309 reviews
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Great service
Great service. Staff courteous and professional… Wolverhampton Store looked great too. Glad HMV is still around!!
April 24, 2024
Reply from hmv (UK) - Wolverhampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Wolverhampton
Hi Marianna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online information for purchase more accurate.
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some research into finding out where I could purchase the item.
I eventually used the click and collect information online which was excellent from ordering to delivery.
Thank you for taking the time to reply. That’s an extra ⭐️
April 16, 2024
Reply from hmv (UK) - Wolverhampton
Hi Yvette
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Wolverhampton
Hello Andrew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Took ages to deliver a parcel when it…
Took ages to deliver a parcel when it said 2-3 days but took a week and a day
April 13, 2024
Reply from hmv (UK) - Wolverhampton
Hi Ellie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Click and collect for my purchase was…
Click and collect for my purchase was very easy.
April 14, 2024
Reply from hmv (UK) - Wolverhampton
Hi Nick
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Must try harder
It seemed to take longer than other click & collect services. I requested an e mail when the CD was back in stock and did not receive one. The information asked me to take photo ID which was not requested.
April 11, 2024
Reply from hmv (UK) - Wolverhampton
Hello Dary,
Thank you for leaving us a review. Feedback of any nature is important to us so we'd like to thank you for your time. Please be advised that our emails are sent out automatically once your order dispatches, but these can at times be diverted to the junk or spam folders -- apologies for any inconvenience this may have caused.
Reply from hmv (UK) - Wolverhampton
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item available to collect swiftly
Item available to collect swiftly and great communication too
April 5, 2024
Reply from hmv (UK) - Wolverhampton
Hi Lucas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Wolverhampton hmv staff are always…
The Wolverhampton hmv staff are always friendly and nice and very helpful to me always help with new releases on dvd and cd with me that's why given them 5 stars 🌟
March 28, 2024
Reply from hmv (UK) - Wolverhampton
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always fantastic
Staff are always fantastic! I enjoy shopping there every week!
March 20, 2024
Reply from hmv (UK) - Wolverhampton
Hi ANDREW
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store ordering
Easy to order in store, the customer service is always great nothing is to much trouble.
March 9, 2024
Reply from hmv (UK) - Wolverhampton
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy shopper.
I was very pleased with the service by (Darren) in the (Wolverhampton) HMV store when he ordered some cds for me. He was very polite and helpful and when I received an email 5 days later saying they had arrived I collected them and was served by (Darren) again. Excellent and polite service. Would go there again.
March 5, 2024
Reply from hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got what I wanted when expected kept…
I got what I wanted when expected kept informed on delivery well packaged
March 4, 2024
Reply from hmv (UK) - Wolverhampton
Hi margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's a bluray title I've been searching…
It's a bluray title I've been searching for for years and you have helped me thank you
February 28, 2024
Reply from hmv (UK) - Wolverhampton
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived quickly as advertised…
The item arrived quickly as advertised and well packaged. And copetiveley priced. I would recommend this seller.
February 7, 2024
Reply from hmv (UK) - Wolverhampton
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great website and value!
Great website, good value, had hard to get products, loved being able to click and collect.
February 5, 2024
Very prompt service
Very prompt service. They hadn't got what I wanted in stock but we're happy to order it for me. Pleasant & helpful member of staff.
January 22, 2024
Reply from hmv (UK) - Wolverhampton
Hello Karen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The movie I preordered came really…
The movie I preordered came really quickly and the customer service were extremely helpful
January 8, 2024
Reply from hmv (UK) - Wolverhampton
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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