Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... See more
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Location
Switch location10A Coney Street, YO1 9NA York, GB
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See what reviewers are saying
I ordered the DVD in store, the sales assistant was very helpful and explained how I would be notified when the item was ready to collect. Arrived on time great communication.
Company replied
Kevin in the York branch was very helpful regarding a new CD not yet on the racks and I ordered that CD from HMV York on Saturday 20 June and it arrived on Tuesday 23rd, an excellent service, thank yo... See more
Company replied
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holida... See more
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Company details
About hmv (UK) - York
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
10A Coney Street, YO1 9NA, York, United Kingdom
4.7
Excellent
516 reviews
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Ordered ,2 days later arrived great…
Ordered ,2 days later arrived great service items well packed and great ideal birthday gift for my son
May 3, 2026
Reply from hmv (UK) - York
Hi jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service using the online purchase…
Great service using the online purchase with shop pick up.
May 1, 2026
Reply from hmv (UK) - York
Hi Christopher,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful hmv
The friendly staff member ordered me an item I wanted that was not in stock. I was kept well informed via email when the item was ready for collection
April 14, 2026
Reply from hmv (UK) - York
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hello Edward,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering
I ordered a funko, ot came quickly and was easy to collect, after I ordered it would get emails updating me about my order
April 13, 2026
Reply from hmv (UK) - York
Hi Cl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - York
Hi Gerai
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ratatouille lounge fly bag
The item i had ordered was carefully packaged and was delivered to my door with care
April 10, 2026
Reply from hmv (UK) - York
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and correct great service
April 13, 2026
Reply from hmv (UK) - York
Hi Stephanie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I accidentally ordered a cd instead of…
I accidentally ordered a cd instead of a vinyl. Cant call to confirm order as costs to call!! Couldn't get a refund but have to reject order for it to be sent back otherwise would have to sort myself. I don't think I will be ordering anything else from hmv again as I can get better service and terms elsewhere.
April 1, 2026
Reply from hmv (UK) - York
Hi Michelle
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Reply from hmv (UK) - York
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery and earlier than expected
Product arrived in perfect condition, and was delivered two days earlier than expected.
March 23, 2026
Reply from hmv (UK) - York
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super quick delivery!
March 23, 2026
Reply from hmv (UK) - York
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
pre-order not ready on launch day
Pre-ordered the BTS album. It wasn't ready on launch day but was on the shop. I could have just picked one up from the shelf. Waste of time.
March 26, 2026
Reply from hmv (UK) - York
Hi Emma
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Reply from hmv (UK) - York
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from hmv parcel…
Excellent service from hmv parcel delivered promptly I would definitely recommend hmv. Keep up the good work
March 25, 2026
Reply from hmv (UK) - York
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order on-line and to use click…
Easy to order on-line and to use click and collect. Young man who served me on collection was friendly, courteous and helpful.
March 13, 2026
Reply from hmv (UK) - York
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - York
Hello Billy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very friendly costumer service at hmv…
Very friendly costumer service at hmv my parcel was ready for pickup. And pleased with my purchase
March 5, 2026
Reply from hmv (UK) - York
Hi Denise,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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