Hobgoblin Music Reviews 1,881

The communication and service was great.

I ordered an item that wasn't currently in stock by mistake, and they emailed to make sure I was up-to-date on it's status. When I asked to change for a slightly different instrument they managed to source the type I had ordered and dispatch that to me, as I am pregnant and wanted it before my due date. Very sweet and kind!

Great products and prices. Contemporanea CA1215P Caixa Pro 12inch x 15cm Guerra Percussion delivered next day in excellent condition.

Highly recommended! Excellent service and value for money. The Hobgoblin team were very helpful information to help me decide on my mandolin purchase.

Hobgoblin folk are always friendly and knowledgeable. They promptly sorted out a problem with an order. It's a pleasure to chat with them.

Really quick delivery and items arrived in perfect condition

Messaged them to inquire about further details of a vintage 1922 A4 Gibson mandolin they had on their website. The reply said they were selling it for a customer and their representative considered the frets were worn, and he thought it could do with a refret. I responded asking for some photos of the frets, that was two weeks ago and has been totally ignored.

What a service, I hate to think what the customer would make of it, who has trusted them to "sell" it for him/her.

Perfectly Positive - Though I never needed to query Hobgoblin (the product info was thorough; shipping data clear), they made sure to communicate with me throughout the wait until my package arrived. The product is perfect and just what I'd hoped for. I would definitely consider future purchases from Hobgoblin.

Great selection of products and fast, efficient service.

Wide selection of musical instruments and ancillaries at good prices and with very quick delivery. Great company to deal with.

The ukulele strap was competitively priced and came complete with an attachment button. Good quality materials and exactly as pictured and described. I placed the order before noon and received the next day. I don't know if this is the norm but it was very impressive.

The shop has great prices and amazing customer support. Got my order within a week, and no problems what so ever!

The musical instrument I ordered from Hobgoblin arrived promptly and was well packed too.

My order turned up very quickly and they were really helpful when I had a query about it. A pleasure to deal with!

Liked service on first order so much bought again and again service was exemplary along with delivery and communication about the order definitely recommend them 👌 👍

Received excellent service on two recent purchases from the Hobgoblin team

Brilliant thanks great equipment

Absolutely outstanding! Mine was a trans-Atlantic purchase. We had previously bought instruments at Hobgoblin in person over the decades and knew them to be excellent! Wonderful, friendly expert recommendations by email and on phone on a used guitar. And extremely timely easy delivery here, super packaging, even faster than had been expected. Cannot say enough good things! A beautiful instrument. And stellar staff!

Good advice from the staff at Bristol. Fast shipping and the guitar well packaged.