Booked in for a couple of massages then ended up getting a package. My physio left 2/3rds through my treatment, with no notice and found that the whole time physios were guessing the issue. Went to a... See more
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See what reviewers are saying
I have chronic neck and lower back pain which I manage. Occasionally one of those areas flares up and the pain is almost unbearable. I attended this clinic and I consider myself fortunate to have got... See more
The actual experience of my initial appointment was more like a 3 star, however I have been gobsmacked at how rude their customer service has been. I initially left a google review as they cancelled... See more
I have used Chi Practitioner 3 for over 4 years and would not be nearly as mobile as I am without him ! Highly recommended and 5 stars all the way! He is brilliantly knowledgeable and understands the... See more
Company details
Written by the company
Holistic Healthcare Clinics is a healthcare practise providing quality healthcare at an affordable cost with Massage, Osteopathy, Acupuncture, Physiotherapy and Sports Therapy
Contact info
Unit A, First Floor,5 Percy St, W1T 1DG, London, United Kingdom
- 0207 526 4925
- info@holistichealthcareclinics.com
- www.holistichealthcareclinics.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Unprofessional, time wasters, deceivers
Despite spelling out in the home page of their booking system that “any second vouchers will be cancelled and refunded WITH AN EMAIL NOTIFICATION”, if you, like me, disgracefully fail to remember the names of all the commercial activities you’ve visited in your whole life, this business has adopted the smart strategy to take your full details at the time of booking, while conveniently failing to notify you’ve been a client years before (despite promising to do so in the first place), until the very last minute before your session is due to start. In such way, they will conveniently try to charge the full price for the treatment (which is, obviously, double the price of my local clinic in central London). This sounds a rather smart scam to attract business through cheap vouchers and then get you pay 3 times as much, or waste your time.
Awful awful awful place
I received a voucher to have a massage. I could only book online, no personal contact at all which I should have know was not a good start. Unfortunately I fell ill with terrible flu. I cancelled my appointment well within the 48 timeframe to allow me to reschedule. When I went online to reschedule the appointment I could not. I tried to get my voucher but this place already took my voucher!!!!!!
I sent several emails enquiring how I can rebook and why they used my voucher, but no one had the decency to respond to any of my emails. When calling I no manager is available to speak to customers and the reception staff mentioned they don’t really work there.
Awful awful experience and place without even having any human contact at all!!!!!!!!!
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