Great experience overall. Staff that stood out - John the Gardener, he was extremely knowledgeable and helpful in assisting me with selecting plants for my house and also provided me with a full set o... See more
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Such a shame this store is closing down! On my most recent visit to buy outdoor plants, John in the gardening section shared some very helpful advice about which plants would thrive in our rather sha... See more
This was a click and collect item which I bought at a discounted price. When I arrived home I found that apart was missing - the circular disc which screws around the lampshade to hold it in place. No... See more
Company replied
We were at the Sprucefield Homebase today and struggling a bit in the gardening department, and John appeared as if by magic and answered all our questions...then gave us some very useful extra info t... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Belfast
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Shane Park, 105 Boucher Road, BT12 6UA, Belfast, Belfast, United Kingdom
- 0345 640 7250
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Replied to 42% of negative reviews
Typically replies within 2 weeks
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John the gardener went the extra mile
John the gardener had previously introduced himself and helped me buy several plants even though I was just looking! Today he was brilliant.And because he had introduced himself before I felt I could easily approach him. I had been looking for fence spikes and he went the extra mile to find them and find the bolts for them. He advised me how to install and gave me good instructions. He was so kind and helpful. I will be back to buy Jasmine it’s wonderful to meet a knowledgeable person in Homebase. Although I tend to buy more plants
John was extremely helpful and I will…
John was extremely helpful and I will now be able to get what I need (correct products and amount of product) for my garden.
I bought a trolley full of plants and…
I bought a trolley full of plants and soil today .I was served by peter G who I must say was a breath of fresh air so helpful and Couldn't help me enought.would definitely shop here again 😃
John the Gardner is excellent
John the Gardner is excellent, very helpful and extremely knowledgeable. Helped me pick out some beautiful plants.
Fella John helped me out and into the…
Fella John helped me out and into the car with my purchase couldn’t have asked for more legend
Once again I was served by John from…
Once again I was served by John from the garden Center he was extremely knowledgeable about the products and very helpful and friendly. 10/10!
Helpful, knowledgeable garden centre staff
I had recent positive experience at the Homebase garden centre in Boucher Road, Belfast. I went with my elderly father and due to his difficulty walking around he was offered and accepted a wheelchair. Initially, we thought there was no assistant in the garden centre but when we asked for help an assistant called John came off his lunch break to help us. He was very attentive and knowledgeable. We left feeling happy that we had purchased the right thing. I gave only four stars as initially there was nobody to help us.
Blooming Marvellous John!
John in the plant dept outside made it great! Difficult often in huge store to find personality but John has it in abundance. Friendly, helpful, knowledgeable and a personable approach…just a lovely guy.
Garden John is a credit to your store.
Homebase, Boucher Belfast.
John the gardener was very helpful
John the gardener was very helpful, he helped me pick out the correct stuff to grow potatoes :)
Thanks John 👍🏼
John was really helpful and gave me great advice about what to plant based on my gardening plans. He also saved me some money by advising smaller plants and how to place them to form a barrier to next door's weeds. Thanks very much!
I was helped today in Belfast Boucher Road Himebase by John the gardener
I was helped today in Belfast Boucher Road Homebase, garden centre by John the gardener. He always greets people with a smile and is so helpful and ready to answer any questions about the garden.
I love my garden and for many years I have visited different garden centres but John is the best!
He is always willing to help people load up trolleys with soil and plants and help people to their cars, he gives good advice, very encouraging and patient and listens to garden queries, Homebase you are very lucky to have John working there.
There is one person in the Homebase…
There is one person in the Homebase (Shane retail pk) who makes my visit worthwhile. His name is John who works in the garden department. He is such a nice, friendly, professional person and he certainly knows his stuff. He treats the customers as people which is very important as it means I will return to him each time I need advice and plants. He is a real credit to Homebase.
Excellent service and well stocked store
John was very helpful in the Belfast Boucher Road store - he provided excellent advice on sowing grass seed and helped me load up my car with heavy bags of lawn soil. A very enjoyable shopping experience and Kirsten was also very helpful at the till point.
My kitchen adviser
My kitchen adviser, Keith Glover, was extremely helpful. He was very knowledgeable about all the kitchen ranges, developed a great plan with me for an unusual shaped space and he was friendly and patient throughout. It was Keith's excellent service that convinced me to go ahead with a Homebase kitchen.
John was very friendly and helpful
John was very friendly and helpful
Staff friendly and helpful
John in the garden centre is always…
John in the garden centre is always very helpful and knowledgeable! Thank you John !
Customer service and staff went above…
Customer service and staff went above and beyond to get my order ready in time for my schedule. Lovely staff to deal with in the Boucher Road store.
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