Homebase - Bishop�s Stortford Reviews 

I went in Store and a lovely chap called David helped me with all the things that I was looking for an even took my trolley to the car and unloaded it

Kevin was beyond helpful in store. He was patient and knowledgeable which was a totally different experience of this store previously.

Honestly a fantastic experience!! I was there there to get keys cut and i was greeted by Tegan. Served me with a smile and good eye contact. Better than the people that just stare at the floor. Even asked if there was anything more she could do to help me that day. It’s crazy that most businesses customer service is awful but homebase are clearly doing something right as she was an absolute delight. I will be returning to the store in the future as the customer service is without a doubt better than they're competitors. Thank you Tegan

Luke was super helpful assisting us with our colour match and the issues we had with some Dulux colours. He was really patient and gave us a great solution which resulted in the perfect colour which we are really happy with.

Maddy at Bishops Stortford store was very friendly and helpful with a friendly smile that made me feel welcome.

She knew what she was talking about. Polite and helpful

Very very helpful thank you Kevin & ricky

Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at bishops stortford. She not only checked they were available but sorted out the online order phoning and sorting the head office side of it. By the time we went to pick it up that’s all we had to do. Excellent customer service by jade.

Amazing service by Kevin and clearly needs a promotion.

We’ve recently had a new kitchen fitted that was designed by Phil and supplied by Homebase. We are extremely pleased with our new kitchen and visited the store today to choose the flooring. Phil was incredibly helpful and found us exactly what we were looking for, thank you!!!

Fast friendly efficient service.
James offered advice and excellent customer service.

Exceptional staff on the paint mixing desk, I have been in twice today and have dealt with George and Leigh, they were both so helpful, especially Leigh

Found what I wanted, nice chap, Harry, on the till. All good.

Natasha at Homebase Bishops Stortford sold me a lawn mower with expert advice and a friendly smile. She made the process smooth and enjoyable. Highly recommend her for any gardening needs!

The store was tidy and well laid out. Shelves full and I found what I wanted quickly and easily. Good special offers on saving money. The lady at the till was so engaging and helpful. A great shopping experience.

Happy smiling and engaging

Great service. Managed to pick up the last 3 tins of this paint within 40 minutes of placing the order. Seamless transaction.

Operative very helpful, knows better what I need then myself .

Kevin was very helpful when ordering paint - he colour matched to perfection. Thanks Kevin!

Mandy is a great check out agent. Always asks if we have everything and is always pleasant and chatty.