Ordered a kitchen from Homebase and from the first contact with Hannah, she was super friendly, really listened to what we wanted and nothing was too much trouble for her. She was really helpful in su... See more
Location
Switch locationStour Park, Blandford St. Mary, DT11 9LQ Blandford Forum, Dorset, GB
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See what reviewers are saying
I placed a click and collect order to save time looking around in store. Really efficient, order was right there after letting the assistant know my order number. He is always very polite and friendly... See more
If I could give no stars I would. Paid for 2 swimming pools which were supposed to be at Blandford Forum. Travelled 55mins to get there. No pools in stock. The manager was not bothered. 🙄 Travell... See more
On collection, extremely helpful male assistant offered to carry item out to car. He unboxed it when it wouldn't fit on the back seat and collapsed the box down as well. Very personable young man. Not... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Blandford Forum
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Stour Park, Blandford St. Mary, DT11 9LQ, Blandford Forum, Dorset, United Kingdom
- 0345 640 7242
4.2
Great
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never been to this shop before
Never been to this shop before, good to have something like this so locally
September 2, 2024
Unprompted review
So convenient helpful young man
So convenient - lovely store I did not know was so near to me!
September 1, 2024
Unprompted review
Impressive
Smooth, quick and easy collection of item .
When item proved faulty, store staff quickly and efficiently wiorked together to rectify the problem.
Really impressive, thanks everyone
August 28, 2024
Unprompted review
The service was good but the packaging…
The service was good but the packaging was open on one side. I explained this to him and as I could not know if everything was intact I agreed to take it if not complete return to store.
August 27, 2024
Unprompted review
Reply from Homebase - Blandford Forum
Hi Pete,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Miserable staff
The staff were really miserable and unhelpful. And we didn’t even receive an email when my order was ready to collect,I had to ring the store to find out. Very poor service all round.
August 27, 2024
Unprompted review
Reply from Homebase - Blandford Forum
Hi Justin,
We’re sorry you’ve had a disappointing experience instore. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Kitchen consultation and order
Ordered a kitchen from Homebase and from the first contact with Hannah, she was super friendly, really listened to what we wanted and nothing was too much trouble for her. She was really helpful in suggesting things to make the kitchen flow and fit better, and enabled us to make lots of changes until we were 100% happy with it. It’s so nice to have such a positive interaction, a big thank you for making the kitchen experience fun and not stressful at all. We really appreciate all your help Hannah.
August 5, 2024
Unprompted review
First Purchase Ordered via Internet…
First Purchase Ordered via Internet from Homebase
Efficient communication and no problem with collecting laundry basket ordered.
August 11, 2024
First time I've used click and collect
First time I've used click and collect. Went very smoothly. The man on the till went and got us the package a took it out to the car and placed it in the back. Of the car.
Being in a wheelchair it was the best help I could have wished for. Please thank the young man he had long hair.
August 10, 2024
Unprompted review
Excellent Service.
I received the ordered item the next day and was kept very well informed about the purchase and delivery.
August 2, 2024
Item was ready and waiting for me
Item was ready and waiting for me, I was so impressed I bought 2.
August 8, 2024
Unprompted review
Good experience
We had a very good experience. It is such a lovely set of garden furniture and delivery was on time. The delivery men were so helpful
July 26, 2024
Fast easy payment done from home then…
Fast easy payment done from home then collect next morning.
July 19, 2024
Unprompted review
Excellent click and collect service
Staff were efficient in bringing my order to me and helping me load it into the car even though it was raining heavily. All staff members were very friendly.
July 9, 2024
Unprompted review
Click and collect order ready and…
Click and collect order ready and waiting. Didn’t need to spend time scouring the store looking for what I wanted. The lady who gave me my order was very quick and friendly.
June 28, 2024
Unprompted review
Really great service and lovely…
Really great service and lovely friendly staff.
June 12, 2024
Unprompted review
Excellent service
Excellent service. Just moved and collecting lots of stuff. Very convenient.
May 31, 2024
Unprompted review
Everything was done smoothly and…
Everything was done smoothly and professionally due to Hannah being so helpful, who kept us updated throughout ! We love our new kitchen.
February 20, 2024
Unprompted review
Staff very helpful
Staff very helpful, took everything to my car for me. So polite and efficient. Excellent service.
May 21, 2024
Unprompted review
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