Homebase - Blandford Forum Reviews 

65
TrustScore 4 out of 5

4.2

Stour Park, Blandford St. Mary, DT11 9LQ Blandford Forum, Dorset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a kitchen from Homebase and from the first contact with Hannah, she was super friendly, really listened to what we wanted and nothing was too much trouble for her. She was really helpful in su... See more

Rated 5 out of 5 stars

I placed a click and collect order to save time looking around in store. Really efficient, order was right there after letting the assistant know my order number. He is always very polite and friendly... See more

Rated 1 out of 5 stars

If I could give no stars I would. Paid for 2 swimming pools which were supposed to be at Blandford Forum. Travelled 55mins to get there. No pools in stock. The manager was not bothered. 🙄 Travell... See more

Rated 5 out of 5 stars

On collection, extremely helpful male assistant offered to carry item out to car. He unboxed it when it wouldn't fit on the back seat and collapsed the box down as well. Very personable young man. Not... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Blandford Forum

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Stour Park, Blandford St. Mary, DT11 9LQ, Blandford Forum, Dorset, United Kingdom

  • 0345 640 7242

4.2

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(65)

793 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I didn't even have to wait

I didn't even have to wait. A lovely gentleman greeted me took my name and there my paint was. Excellent service, thank you 😊

December 14, 2023
Unprompted review
Homebase - Blandford Forum logo

Reply from Homebase - Blandford Forum

Hi Anita​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Rated 1 out of 5 stars

Unhelpful and grumpy staff

Member of staff didn't want order number or surname, just wanted to know what had been ordered. Was grumpy when ordered details were offered.
As l had asked a friend to pick up the order for me, she could have been anyone, and was concerned she might have gotten the wrong order.

December 11, 2023
Unprompted review
Homebase - Blandford Forum logo

Reply from Homebase - Blandford Forum

Hi Michelle​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your recent click and collect. We have shared this review with the store - please reach out if you would like to discuss this further

Thanks,
Team Homebase

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look