Homebase - Bury St. Edmunds Reviews 

Good price.
Easy to order and efficient, friendly collection.

Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds store.Some other companies could do with taking a leaf out of this stores book.

Order was ready quickly.
Ordering was easy.
Excellent service.

We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that we could have the display furniture, if not in stock by then.On calling up we were told no furniture and the manager sold to someone else 😫was very disappointed by the lies told and the bad customer service.

Violet helped me locate a product that was unpriced, arranged to have it retrieved from store and call me to pop back and pick up. Nothing was too much trouble. Thank you

Quick and easy to order on line. My garden furniture was delivered on time by two lovely delivery men. No damage and very pleased with my purchase.

was able to find what we needed and an extra which was a plus in my book.

Very helpful ladies on the click and collect desk kindly assisted to get the large box onto a flat trolley - thank you!

Service by Jade in Bury St Edmund, she has excellent service, she is always smile
and very nice 👍🏻

Jade was very helpful, she made sure I had found the items I wanted, plus she also made me aware of a special offer on the compost I was purchasing. Unfortunately the card machines were not working and they could only take cash payments, fortunately I had cash on me.

Found what I wanted and samatha helped me out.

Very helpful member of staff regarding buying Flymo for large garden !

Jade was extremely friendly and helpful, she made my experience very positive!

Ellen, Carolina & Jo were awesome. Excellent customer service and a real can do attitude in supporting a customer ask. Thank you so much.

We were amazed at the condition of the plants flowers, excellent. And the lady at the till her name was Jade was lovely, and very helpful and cheerful.

Homebase is a friendly retailer and delivers value for money. The staff are always keen to help.
I bought plants and was assisted at the till by the most helpful Jade. Jade is an absolute gem. Thanks

Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and with little support….my order was eventually completed. Kerry was polite, asked questions and was very helpful.

Jade was helpful and friendly. Was also able to get me a better deal on gloves, appreciate it.

Excellent service

Nick at Homebase Bury has repeatedly given excellent service. Always on hand to answer queries quickly and help w issues. He’s my go to person now for kitchen / bathrooms for my rentals.