Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... See more
Company replied
Location
Switch locationUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
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See what reviewers are saying
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... See more
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... See more
Company replied
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Cambridge
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, United Kingdom
- 0345 640 7256
4.5
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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Kind and friendly….
Two people helped me choose what I needed. I found them both kind and friendly.
I didn’t have the time to compare prices with anyone else but I guess it was okay…
May 24, 2024
Unprompted review
Great service from Cambridge 025
May 23, 2024
Unprompted review
ding what l needed tut and then transporting to my car.
David and Sue T were friendly and helpful in finding what l needed and after purchase transporting it to my car.
May 22, 2024
Unprompted review
Kathryn (in the Garden section) is excellent!
I was searching for products to help rid me of pests in and around my home. Somehow I ended up in the Garden section where Kathryn redirected me to the correct area, recommended several products, provided information for the online store all while and maintaining a professional and delightful disposition. I will be returning for her expertise in the very near future.
May 21, 2024
Unprompted review
I went for gardening goods …
I went for gardening goods …
Also bought a solar lantern in bronze!
Totally happy with my purchases today…
Check out was quick and efficient - I was served by Ashley who was very polite and helpful!
May 21, 2024
Unprompted review
Great service
Found everything I wanted and member of staff at till was helpful
May 21, 2024
Unprompted review
I love their selection of plants
May 20, 2024
Unprompted review
Helpful at checkout
Helpful at checkout, quickly found someone to put compost in my car
May 14, 2024
Unprompted review
Excellent
Excellent, efficient and friendly service from Ashley in Newmarket
April 29, 2024
Unprompted review
Quick service, disappointing compost bags were split
We used the click and collect and it was a very quick and easy. The only issue was when we got home we notice two of the bags were split one compost and one bark bag and there was a lot of water in the back of our car boot, very annoying but couldn’t be bothered to go back and inform Homebase. Next time we will check them before we leave the store.
May 11, 2024
Unprompted review
It would help if they did not have to…
It would help if they did not have to search the store to find it. Click and Collect is supposed to save time.
May 9, 2024
Unprompted review
Reply from Homebase - Cambridge
Hi NW,
We’re sorry for any disappointment and would like to see how we can resolve this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Catherine was excellent
Catherine was excellent help and gave good advice for woodstaining my bench.
Great conversation and really likeable.
However because homebase couldn't colour copy a woodstaining I went elsewhere.
May 9, 2024
Unprompted review
Good choice of products
Good choice of products, helpful staff - all okay
April 18, 2024
Unprompted review
Ashley is great!
We have been dealing with a moth infestation so we went to Homebase to look for an insecticide and immediately Ashley was extremely helpful! He directed us to where we needed to go and then served us when we came back later and had a great attitude and went above and beyond with his customer service helping us with exactly what we needed!! A true asset to Cambridge Homebase and helped us tackle our moth problem, thank you!
May 7, 2024
Unprompted review
Pleasant customer service and found…
Pleasant customer service and found products I wanted
May 7, 2024
Unprompted review
Got everything I needed
I don't remember the name of the guy who served me, but he was lovely. He deserves a pat on the head from the boss.
May 7, 2024
Unprompted review
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