Terrible. Just because you are going into administration don't forget people will still be trying to order off of your website. They cancelled one order which I made, ordered more items and can't be b... See more
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See what reviewers are saying
Our experience with Homebase was worth 5star+++ from the beginning to the end. 1st, Liz was very helpful, guiding us choosing our ideal kitchen and storages and 2nd, what can I say about the fitters,G... See more
In one sentence ujala jadhav made it possible. From the beginning to the finish always available for help and advice. I couldn't fault her assistance and advise which made it possible. Would r... See more
Went to Home Base, Catford branch just off Road with a team member to do a big work garden items. I was really impressed at how helpful the staff were, one gent helped us with lifting the large heav... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Catford
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
10 Beckenham Hill Road, Catford, SE6 3NU, London, United Kingdom
- 0345 640 7015
4.3
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop, great staff
We had a great experience at Homebase, Catford. Jade went above and beyond to help us and delivered very friendly customer service. We have used this shop on a number of occasions and always had a positive experience and will continue to return.
January 1, 2024
Unprompted review
Reply from Homebase - Catford
This is so nice to read and has been fed back to Jade, she is a wonderful part of the team and enjoys greeting customers.
Great service
December 1, 2023
Unprompted review
Reply from Homebase - Catford
Hi shane,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Catford
Hi S,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Bathroom design
My wife and I had a great experience with our homebase designer Liz Yanardag, found her to be very patient, knowledgeable and provided us with great insight in designing our new bathroom. All the parts for the bathroom came on time. I Was very pleased with the final finish as the bathroom look better than expected.
December 18, 2023
Unprompted review
Reply from Homebase - Catford
Hi Deron,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
The staff were helpful.
December 16, 2023
Unprompted review
Reply from Homebase - Catford
Hi David,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Catford
Hi Martin,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great store
Great store, went in to purchase a Xmas tree - staff were friendly and approachable, one lad even helped me to the car with it as I had my little girl with me, so hands were full!
December 11, 2023
Unprompted review
Reply from Homebase - Catford
Hi Ryan,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Andrew was absolutely fantastic
Andrew was absolutely fantastic in helping me find the perfect Christmas tree! Knowledgable and knew exactly what tree to find based on what I wanted. A wonderful selection of trees at Homebase Catford, which makes the whole process so easy!
December 12, 2023
Unprompted review
Reply from Homebase - Catford
Hi Mk,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
A store with community spirit
Andrew and the team have been extremely generous to our school, always actively seeking out new ways to support our community and to encourage our children and families to enjoy gardening, growing and the outdoors. Most recently they have donated plants and flowers for our memorial garden and, this month, our beautiful Christmas tree. Thank you Catford Homebase from all at Rushey Green!
December 1, 2023
Unprompted review
Reply from Homebase - Catford
Hi Charlotte,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
bought a Finsbury olive Kitchen from…
bought a Finsbury olive Kitchen from Homebase Catford, was causes to buy from Homebase, have used Wren and Howdens in the past, how wrong you can be great quality and value, will tell all my friends now
What a great product and service , i think the manager was andrew ? well done you
November 10, 2023
Unprompted review
Reply from Homebase - Catford
Hi jason,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great experience friendly team and…
Great experience friendly team and staff members, able to help me with a project
December 11, 2023
Unprompted review
Reply from Homebase - Catford
Hi Simon,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Recently made a few purchases here and…
Recently made a few purchases here and was blown away by all aspects of the store, from its remarkably Christmassy feeling to the level of personal advice I needed to make some truly informed purchases.
Big well done to Homebase
December 9, 2023
Unprompted review
Reply from Homebase - Catford
Hi steven,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Good Xmas tree advice
Good Xmas tree advice.
Friendly staff helped me get a nice tree
December 11, 2023
Unprompted review
Reply from Homebase - Catford
Hi nickgillam,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Thank you to the lovely man who helped…
Thank you to the lovely man who helped us pick the best Christmas tree :)
December 11, 2023
Unprompted review
Reply from Homebase - Catford
Hi Katie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Store looked really tatty and had…
Store looked really tatty and had several buckets on the floor collecting rainwater from leaks! Stock in general were low.
December 10, 2023
Unprompted review
Quick in and out
Ordered online for collection at my local store. Received a text that said my order was ready for collection. Drove to the store. Asked for my order at the collection desk. A nice man went to fetch it for me. Wheeled the order out to the car. Loaded the goods into the car and drove home. Easy peasy.
December 6, 2023
Reply from Homebase - Catford
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Wonderful looking
Wonderful looking, excellent Christmas trees with attentive service from staff.
December 11, 2023
Unprompted review
Reply from Homebase - Catford
Hi Phil,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Lovely x
The staff are lovely, we had click and collect order. Process was easyyyy in store x
December 6, 2023
Reply from Homebase - Catford
Hi EH,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Swift collection great quality tree
December 6, 2023
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