What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs... See more
Location
Switch locationUnit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN Christchurch, Dorset, GB
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See what reviewers are saying
Really helpful staff member on Click and Collect desk. Knowledgable about the fact that discount was only possible with online order, but arranged for goods to be brought down so I could assess si... See more
There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful. I generally don't go in this store in the day but in the evenings it... See more
We always enjoy shopping in the Christchurch homebase store as we get friendly and helpful service. today we were helped by Mark who loaded a very big and heavy pot into our car bought using click and... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Christchurch
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN, Christchurch, Dorset, United Kingdom
- 0345 640 7115
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Mark was very helpful with colour…
Mark was very helpful with colour matching a paint for me, and had a friendly manner.
Mark was very helpful and mixed our…
Mark was very helpful and mixed our paint for us today.
The staff were excellent
The staff were excellent, very organised
Thank you
Allen
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Especially our kitchen planner Kat who bent over backwards to fit what we wanted into the space we had. Product excellent, prices competitive, would certainly use again for other stuff.
Fantastic service by both Sean and…
Fantastic service by both Sean and Neil. Happy to help locate furnature and even helped with the items to the car and fetched the trolly. Really lovely experience and friendly service.
Satisfied customer
Delivery was prompt and kept to times and notifications. Very pleased with the two Norbury dining chairs, look smart in our kitchen and just what we wanted. Thank you Homebase for the pleasant experience.
Service with a smile and helping hand
Easy website navigation with a good discounted price. I used the click and collect service as delivery wasn’t an option - when I arrived at the store in Christchurch I was greeted by a very cheerful and helpful gentleman - he even helped me to the car with 15 bags of compost and loaded up my car.
Great staff even under pressure
Went into the store today and the staff were brilliant when I needed some advice - even though they were obviously short staffed. Wendy asked me if I didn't mind waiting a bit while she asked someone else to help me - Debbie - all sorted and got the stuff I needed. Lovely ladies!
Very easy progress
I ordered a click and collect very easy process and collection even easier with a smile, thank you Homebase Christchurch
Looking for a specific paint colour.
Mark on the paint mixing station was very helpful in helping me choose a specific colour I wanted.
Searched on line for my two lamps…
Searched on line for my two lamps ordered and they were ready for collection within the hour
Very pleased with the quality and the service
Great customer experience
I had just visited a local post office and was served by someone who moaned about providing me with a postal service, and what a pain it was! Next stop Homebase, to return a package, and was served by Amy, who was delightful, professional and charming...a totally different and rewarding experience. I left the first place almost feeling guilty ( got over that quick enough!)...left Homebase with a smile on my face and renewed faith in people. Well done Amy.
Outstanding service, outstanding company outstanding staff, thank you
Put order in Sunday evening and by Monday morning at 7:30 am received a text to say order ready for collection. Superb service. On arrival at the christchurch homebase was met by the outstanding member of staff debbie who had prepared the order for collection and subsequently took us round the store and sold us extra items, on the paint side. She was outstanding the helpful professional a total credit to Homebase and she should be congratulated. She even checked us out for the extra items purchased and made the whole visit and order exemplary and outstanding congratulations homebase congratulations top number of staff debbie thank you dave su burningham from bournemouth
Excellent service from Mark at paint…
Excellent service from Mark at paint mixing. And 50%off for two tins!
Mark mixed my paint for me and was…
Mark mixed my paint for me and was really helpful and kind
Large load ready and waiting
Large load ready and waiting. Easy transaction. 2 employees helped me load. Great job!
Everyone at Homebase Christchurch was…
Everyone at Homebase Christchurch was helpful, friendly and efficient.
Quick service
Very easy to order. So pleased there’s the click & collect option. My item was ready in 30 minutes to collect.
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