Homebase - Christchurch Reviews 

119
TrustScore 5 out of 5

4.8

Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN Christchurch, Dorset, GB


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Rated 5 out of 5 stars

What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs... See more

Rated 5 out of 5 stars

Really helpful staff member on Click and Collect desk. Knowledgable about the fact that discount was only possible with online order, but arranged for goods to be brought down so I could assess si... See more

Rated 5 out of 5 stars

There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful. I generally don't go in this store in the day but in the evenings it... See more

Rated 5 out of 5 stars

We always enjoy shopping in the Christchurch homebase store as we get friendly and helpful service. today we were helped by Mark who loaded a very big and heavy pot into our car bought using click and... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Christchurch

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN, Christchurch, Dorset, United Kingdom

  • 0345 640 7115

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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4.8

All reviews

(119)

763 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Especially our kitchen planner Kat who bent over backwards to fit what we wanted into the space we had. Product excellent, prices competitive, would certainly use again for other stuff.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Delivery was prompt and kept to times and notifications. Very pleased with the two Norbury dining chairs, look smart in our kitchen and just what we wanted. Thank you Homebase for the pleasant experience.

September 7, 2024
Rated 5 out of 5 stars

Service with a smile and helping hand

Easy website navigation with a good discounted price. I used the click and collect service as delivery wasn’t an option - when I arrived at the store in Christchurch I was greeted by a very cheerful and helpful gentleman - he even helped me to the car with 15 bags of compost and loaded up my car.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff even under pressure

Went into the store today and the staff were brilliant when I needed some advice - even though they were obviously short staffed. Wendy asked me if I didn't mind waiting a bit while she asked someone else to help me - Debbie - all sorted and got the stuff I needed. Lovely ladies!

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience

I had just visited a local post office and was served by someone who moaned about providing me with a postal service, and what a pain it was! Next stop Homebase, to return a package, and was served by Amy, who was delightful, professional and charming...a totally different and rewarding experience. I left the first place almost feeling guilty ( got over that quick enough!)...left Homebase with a smile on my face and renewed faith in people. Well done Amy.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service, outstanding company outstanding staff, thank you

Put order in Sunday evening and by Monday morning at 7:30 am received a text to say order ready for collection. Superb service. On arrival at the christchurch homebase was met by the outstanding member of staff debbie who had prepared the order for collection and subsequently took us round the store and sold us extra items, on the paint side. She was outstanding the helpful professional a total credit to Homebase and she should be congratulated. She even checked us out for the extra items purchased and made the whole visit and order exemplary and outstanding congratulations homebase congratulations top number of staff debbie thank you dave su burningham from bournemouth

August 19, 2024
Unprompted review

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