Homebase - Christchurch Reviews 

We came to look at the BBQ selection on sale and ended up leaving with a BBQ and gas . The staff member Mark was courteous, knowledgeable and went out of his way to make sure we received the service we needed and made the purchase we wanted free from any hassle.

Brilliant info helped with everything we needed
Mark

Mark helped me carry a heavy object. Another lady helped get items off shelf
Operator 191991 so helpful and recommended items with discount offer. Great store

Order placed, picked and collected when ready. Quick and easy from start to finish.

I ordered the lawnmower one day and it was delivered the next. It was a good price with a discount and the service was truely excellent

From our initial contact and liaison with Kat the whole team effort, from design / start to finish / sign off, was carried out extremely well with the absolute minimum of fuss. We're very happy with the end result.

Our local Homebase visit to Christchurch was very good. We needed help and advice on plant selection and finding them in store . Lynda was so helpful, excellent customer service and with a smile . We will be visiting again.

Ready to collect really quickly and no hold up at the check out whilst it was brought out. A very smooth process - would do it again without thinking twice

Mark on the Dulux paint dept was fantastic. Really helpful and informative.

The product was ready and I didn't have to wait too long at the click/collect counter.

Click and collect order ready. Large item and was offered help to put in car.
Brilliant service.

Very impressed by the variety of plants and flowers in the garden centre which is obviously well looked after. The staff member Lynda was very knowledgeable and helpful when I asked her for advice.

Thank you so much to Debbie for helping me! My sofa bed (which is lovely!) wouldn’t fit in my car in the original box, so she helped us unpack it and put into my car. She also took all the cardboard away with her which made my life so easy! Thank you Debbie for your wonderful service!

Friendly staff no problems

Bargain price for bedroom chair. Helpful staff and fast delivery as out of stock in store.

Easy process ordering on line last night and ready for collection first thing this morning.
A kind lady called Debbie at the Christchurch branch took it out to my car and put it in.the car. All completed in a couple of minutes.

I needed a new rotary clothes line, I checked the website and found that there was one avaliable I click and collected the item.
I received a text within about 20 minutes say the item was ready for collection.
I visited the store and was served within about 5 minutes

Not ideal service. I turned up to collect my item after receiving a text message and driving for 30 minutes in Bank Holiday traffic only to be told my item was not in stock in branch and I would have to wait 24 hours for it to be received from another branch! Not great customer service really!

Brilliant. Super quick collection. Thanks