What a wonderfully pleasant and helpful morning at Homebase Christchurch. I came into the store with a trolley full of bits after a frustrating afternoon yesterday of trying to put together two chairs... See more
Location
Switch locationUnit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN Christchurch, Dorset, GB
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See what reviewers are saying
Really helpful staff member on Click and Collect desk. Knowledgable about the fact that discount was only possible with online order, but arranged for goods to be brought down so I could assess si... See more
There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful. I generally don't go in this store in the day but in the evenings it... See more
We always enjoy shopping in the Christchurch homebase store as we get friendly and helpful service. today we were helped by Mark who loaded a very big and heavy pot into our car bought using click and... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Christchurch
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 1, Christchurch Retail Park, Bailey Drive, BH23 2BN, Christchurch, Dorset, United Kingdom
- 0345 640 7115
4.8
Excellent
119 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Mark on paint mixing was extremely…
Mark on paint mixing was extremely helpful , great knowledge
March 3, 2024
Unprompted review
Very helpful and friendly staff
Mark was very helpful with looking for and mixing up some paint for me, Mark also advised on how much I would need for coverage. Very helpful and friendly.
March 3, 2024
Unprompted review
Staff member lynda ,garden manager
The staff member that assisted me (lynda) was extremely polite and informative and was able to help with my query. I also felt the garden centre was looking particularly colourful and full and a credit to the store. Made my experience in the store all the better with good choice, clean and tidy and friendly staff.
March 1, 2024
Unprompted review
Great store at Christchurch
There's a really lovely lady who works evenings at the Christchurch branch and she's always so polite and unbelievably helpful.
I generally don't go in this store in the day but in the evenings it's really relaxed. The staff are wonderful and super helpful
Great choice of products and every time I have used the click and collect my order has been ready.
I really enjoy using the Christchurch store.
February 17, 2024
Unprompted review
Excellent service at Homebase…
Excellent service at Homebase Christchurch.
Maddie is a real credit to the store. She came after me when I left an item in store, but I had already left the car park. When I later went back to return something she remembered me and gave me my left item.
February 11, 2024
Unprompted review
Very professional and knowledgeable…
Very professional and knowledgeable staff will definitely shop at this branch again
February 6, 2024
Unprompted review
Very helpful staff and stock availability
Item available to. collect from store..
January 25, 2024
Unprompted review
Fantastic customer service
Fantastic customer service! Even got a phone call to remind me to collect!
January 14, 2024
Unprompted review
Nice & Easy!
It was very easy to order online, we chose click & collect as my husband had a hospital appointment and our nearest Homebase was on route!
We will definitely use this option again,
Thank you
January 9, 2024
Unprompted review
Fast and friendly service.
December 23, 2023
Unprompted review
Reply from Homebase - Christchurch
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
All good quickly ready
December 16, 2023
Unprompted review
Reply from Homebase - Christchurch
Hi Sylvia,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great Service
No problem encountered. Staff very friendly and helpful. Many thanks for a great product.
November 28, 2023
Reply from Homebase - Christchurch
Hi Tina,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
The staff are always very helpful and…
The staff are always very helpful and polite they can’t do enough to help with any query however small.
December 5, 2023
Reply from Homebase - Christchurch
Hi Stan.,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Problem with a collection of lights…
Problem with a collection of lights that hadn’t been received on original order . Very polite young man on customer service desk dealt with me (think he was called Ryan) & problem was solved)
Thank you
November 30, 2023
Reply from Homebase - Christchurch
Hi Highcliffe,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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