Homebase - Daventry Reviews 

77
TrustScore 4 out of 5

4.0

Abbey Retail Park Welton Road, South Way, NN11 4GL Daventry, Northamptonshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Relatively easy to order; a little bit tricky to find the discount tab on a mobile device; very poor attitude at the desk when collecting. Three people at the desk, two didn’t want to interrupt their... See more

Company replied

Rated 4 out of 5 stars

No stock of Lloyd Pascal radiator covers in Rugby Homebase, so we drove to Daventry where Stock was available. Had difficulty to locate store, never did, returned to Rugby and ordered on line, despite... See more

Rated 5 out of 5 stars

Robert Ingram is my knight in shining armour … AGAIN! He waved a magic wand and took ALL the stress out of my leaking bathroom and damaged flooring situation. He is incredibly knowledgeable in both... See more

Rated 5 out of 5 stars

I consider the service I received from Mr Rob Ingram was quite exceptional. I was agreeing a simple kitchen provision for my daughter. Nothing was too much trouble. From the initial discussion to... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Abbey Retail Park Welton Road, South Way, NN11 4GL, Daventry, Northamptonshire, United Kingdom

  • 0345 640 7889

4.0

Great

TrustScore 4 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(77)

644 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kindness, amazing staff, community store!

Amazing store and staff. Warm and friendly, well priced and stocked. Help is quickly available.

I represent a school in Yelvertoft. Adie the assistant manager at the Daventry store was able to provide us with a quality shed to house our sporting equipment for KS 2. This will provide us with much needed storage, and the quality of the Keter is incomparable to other brands. You pay for what you get sometimes.

Homebase should be very proud to have staff like Adie in their stores, who go the extra mile to support the community. We are extremely grateful of the generosity and kindness Adie and her team in Daventry have shown our little school.

Thanks very much!

Simon W

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

We decided to buy some furniture from…

We decided to buy some furniture from the ex display stock area.
The assistant and store manager were very helpful.

December 23, 2023
Unprompted review
Homebase - Daventry logo

Reply from Homebase - Daventry

Hi Lise​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Rated 5 out of 5 stars

Click & collect was seamless

Click & collect was seamless. The staff at Homebase Daventry are always so helpful & very friendly

December 4, 2023
Homebase - Daventry logo

Reply from Homebase - Daventry

Hi Truscott​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Rated 5 out of 5 stars

Great purchase

Staff were very helpful as I’m disabled and they carried my paint to the car.

December 1, 2023
Homebase - Daventry logo

Reply from Homebase - Daventry

Hi Laura​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look