Item available for collection well in advance of quoted 1 hour. Very convenient that I knew item was in stock saving me from hunting shelves. Item was competitively priced. Staff very helpful.
Location
Switch locationHalbeath Retail Park, Halbeath Road, KY11 4LP Dunfermline, Fife, GB
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See what reviewers are saying
Recently visited Homebase in Dunfermline.. Huge thanks to Rebecca & Brandon for their help with refund and new purchase..they both went over and above what was expected of them Rebecca at the till a... See more
Staff are very friendly and helpful .I was looking for something and staff was very helpful to check on his phone to find the item for me, also to direct me to the exact location of another item. Reb... See more
I ordered from stores near to me,on the morning of collection,Dunfermline branch called to say they didn’t have the quantity I had ordered and would only be able to supply 4,depending on breakages.I... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Dunfermline
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Halbeath Retail Park, Halbeath Road, KY11 4LP, Dunfermline, Fife, United Kingdom
- 0345 640 7472
4.8
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Click and collect, save time
Used click and collect, everything I needed was available when I ordered online. Took 2 mins to pick up instore with minimal fuss.
February 10, 2024
Unprompted review
Got what I wanted
Got what I wanted! Rebecca was very kind and helpful
February 5, 2024
Unprompted review
Easy to use website
Easy to use website. Very happy with my purchase which was as described and arrived well packaged.
January 31, 2024
Friendly helpful staff
The person on the information desk was friendly and efficient greeting customers with a smile and creating a lovely positive visit to the store.
February 1, 2024
Unprompted review
Was very impressed by Derek his…
Was very impressed by Derek his knowledge, efficiency and most of all patience. He was able to advise on what worked and wouldn’t work in our small bathroom space
January 7, 2024
Unprompted review
Bought Sealant and Sealant Gun 23/01/24
Bought Sealant and Sealant Gun in Dunfermline Store. Was served by Rebecca who was very nice and helpful
January 23, 2024
Unprompted review
Dunfermline branch
Dunfermline branch, great service from Rebecca and Justin
January 22, 2024
Unprompted review
Derek was very accommodating and easy…
Derek was very accommodating and easy to deal with.
January 21, 2024
Unprompted review
Bought two items one I got a refund for…
Bought two items one I got a refund for straight away it looked shocking and to be £50 not in the sale and £25 in sale definitely not worth the money. Chair looked good in store but we will see when I open it.
December 29, 2023
Unprompted review
Reply from Homebase - Dunfermline
Hi April,
Thanks for your feedback. We’re sorry for any disappointment this has caused to you! Please don't hesitate to reach out if you need any further support with your other item 😊
Thanks,
Team Homebase
Friendly service
December 28, 2023
Unprompted review
Reply from Homebase - Dunfermline
Hi Ruth,
We’re so pleased you had a great experience in store. Thanks for letting us know 😊
Many Thanks
Team Homebase
Ok if you find an employee to help you
The store had no employees around and before leaving I asked the cashier if I could take a brochure and some sample paper for paint. There she told me that they could make me a small paint tin sample to take home. The lady that came was polite and helpful but if I hadn’t asked about the brochure I wouldn’t have known and I would just leave the store.The store seems deserted every single time I go. Such a shame, I m sure you’re losing customers that way.
December 22, 2023
Unprompted review
Reply from Homebase - Dunfermline
Hi Grace,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Great price and click and collect was…
Great price and click and collect was so easy to do
December 20, 2023
Unprompted review
Reply from Homebase - Dunfermline
Hi Lesley,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Dunfermline
Hi C,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Dunfermline
Hi James,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy website to navigate
Easy website to navigate. Quick delivery and item as described
December 10, 2023
Reply from Homebase - Dunfermline
Hi Louise,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Quick and easy
Diane was polite, quick and efficient. Store was clearly laid out so i could find what i came for with ease.
December 12, 2023
Unprompted review
Reply from Homebase - Dunfermline
Hi Laura,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Bought a new dehumidifier on line from…
Bought a new dehumidifier on line from Homebase, just a basic model for drying laundry. I received an extra 10% off as it was my 1st online purchase. The dehumidifier was already very good value. It is performing well so far. Quick order fulfilment.
December 5, 2023
Reply from Homebase - Dunfermline
Hi Ian,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Staff went above and beyond!
December 2, 2023
Reply from Homebase - Dunfermline
Hi Alan,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Staff very friendly and helpful
December 5, 2023
Reply from Homebase - Dunfermline
Hi Derek,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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