After a lot of difficulty using the online website, I decided to go into the store located in Eastbourne the following day. I can not explain how fantastic the staff are. Really friendly, polite, help... See more
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See what reviewers are saying
Click & Collect order - The wrong paint was put aside, I ordered the Farrow & Ball ‘Estate’ emulsion in French Gray and the Farrow & Ball ‘Modern’ emulsion in French Gray’ was reserved luckily I check... See more
Company replied
We recently purchased a kitchen from Homebase in Eastbourne. The kitchen designer Justin Weller did an excellent job throughout. He was very attentive and importantly listened carefully to our require... See more
We recently purchased an outside dining set & parasol (+ base) for our new decking. An excellent experience all round. Everyone in the Eastbourne store was super helpful and ready to help out. A MASS... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Eastbourne
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
27 Lottridge Drove, BN23 6QD, Eastbourne, East Sussex, United Kingdom
- 0345 640 7126
4.3
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Found what we wanted easily.
March 11, 2024
Unprompted review
Good DIY store.
Good range of products. Competitively priced. Friendly and helpful staff.
March 10, 2024
Unprompted review
Found what I wanted and ordered it…
Found what I wanted and ordered it online, was a bit difficult to do straight away, but managed to order it. It was delivered as stated, so was very pleased.
March 3, 2024
Very efficient service
Very efficient service, good value , and friendly staff
March 8, 2024
Unprompted review
Wonderful experience in Eastbourne Branch
We went into the Eastbourne branch and were looking at kitchen doors. The store manager Sam Kempster served us and was so helpful. We were both struck by her warm manner and depth of knowledge and being so willing to help us when she would have clearly been busy. On our way out my mum purchased an outdoor ottoman and the guy who served us was again warm, helpful and went out of his way, by carrying it to the very far end of the carpark where I was parked. Sorry I don't know his name to mention. It was just a lovely pleasant experience all round and we will both make that our first stop when needing home items. Thanks Sam and chap, top class customer service, much appreciated!
February 24, 2024
Unprompted review
Quality of the stepping stones is good…
Quality of the stepping stones is good and brightens up the garden
February 17, 2024
Unprompted review
Excellent service again
Excellent service again
Such helpful and friendly staff
Thank you to you all at the Eastbourne store
March 4, 2024
Unprompted review
I ordered and it was ready to collect…
I ordered and it was ready to collect within 1 hour.
February 19, 2024
Unprompted review
Helpful staff with friendly attitude
Helpful staff with friendly attitude. Staff member had lots of patience when looking at flooring & answered all questions...Will definitely be back to purchase flooring. Went home with more than I intended to, good prices.
February 19, 2024
Unprompted review
Found everything we came in for
Found everything we came in for, very helpful staff who pointed out to us where to find certain items.
Happy store, clean and tidy with clear signeage.
February 19, 2024
Unprompted review
Very helpful in finding a wallpaper…
Very helpful in finding a wallpaper that suited our needs, both in store and online. I was able to have samples to check for colour and style and then reserve rolls using Click and Collect. My husband was also able to pick them up even though I had the confirmation, as he was able to answer key questions.
February 14, 2024
Unprompted review
Click & Collect was easy as pie
Click & Collect was easy as pie, and got some great paint advice into the bargain.
February 4, 2024
Unprompted review
Ordered online everything went well
Ordered online everything went well, goods arrived on time and at the right place. Very good service.
January 31, 2024
Homebase Eastbourne
Homebase Eastbourne. Thank you Maria, for helping with paint that I could not find and for going and getting my roller and masking tape, which I always forget. Lovely lady at the desk too.
January 30, 2024
Unprompted review
Easy online ordering and quick
Easy online ordering and quick, hassle free collection
January 25, 2024
Unprompted review
Shopping made simple.
I did a click and collect order. The items were ready really quickly, and collection was simple. The staff were really helpful and friendly. My items were even better than expected and far cheaper than everywhere else.
January 17, 2024
Unprompted review
Excellent service we done click and…
Excellent service we done click and collect was ready in 10 mins
January 15, 2024
Unprompted review
Friendly and helpful staff
Member of staff located my click and collect order immediately and arranged for an another member of staff to help me put my purchase in my car. He was very friendly and helpful. I’m also very pleased with my cube storage which was very easy to assemble
January 11, 2024
Unprompted review
Fantastic customer service very…
Fantastic customer service very friendly!
January 4, 2024
Unprompted review
Very quick and helpful.
December 24, 2023
Unprompted review
Reply from Homebase - Eastbourne
Hi Nick,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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