Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a... See more
Location
Switch locationFarnham Retail Park, Guildford Road, GU9 9QJ Farnham, Surrey, GB
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See what reviewers are saying
Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extensi... See more
You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in pr... See more
Company replied
Very Helpful Service from Gary with regard to ordering bathroom ware, in The Farnham Branch, even though the job was a bit tricky, impressed with the treatment and service from all the staff in the sh... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Farnham
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Farnham Retail Park, Guildford Road, GU9 9QJ, Farnham, Surrey, United Kingdom
- 0345 640 7290
4.5
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Placed order then within minutes message to say order was ready. Turned up at store and order was waiting and also happy smiling staff member
December 29, 2023
Unprompted review
It was simple and quick
December 15, 2023
Unprompted review
Very helpful and quick service and I…
Very helpful and quick service and I was offered a carry to car service for a heavy item. Hard to fault.
December 13, 2023
Unprompted review
Reply from Homebase - Farnham
Hi Susie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Farnham
Hi William,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy to order through the website
Easy to order through the website. Product available for collection within 30 minutes
December 6, 2023
Reply from Homebase - Farnham
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
I needed to return the ceiling lightshade I bought online since it was faulty. The assistant was very helpful and it was a quick procedure issuing my refund.
Very helpful, the assistant working in Customer Services.
Quick and easy procedure issuing a refund.
December 8, 2023
Reply from Homebase - Farnham
Hi Julianne,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Homebase had the product I wanted
Homebase had the product I wanted where Wickes and B&Q didn't. Easy to order and collect
December 5, 2023
Reply from Homebase - Farnham
Hi Phil,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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