Homebase - Galwally Reviews 

Order by click and collect was ready in less than an hour. I was served without delay. First class transaction.

Walked in and straight away one of the guys on the floor asked if he can help me. A French guy called Alain. I was picking up a click and collect order and I was way too early as it usually takes an hour after you order online but he said no problem he'd take care of it right away and he did. Excellent service. Then bought a patio table and chairs and another staff member was right there to help lift it etc. Didn't get his name. Great service. Been to B&Q many times too but always have to hunt down somebody to help or advise and they're hard to track down usually :)

Alain was extremely helpful and knowledgeable

Easy to use click and collect and polite staff.

Homebase Galwally. Claire in Kitchens has been so helpful and patient. Great customer service all round. I also appreciate their being fair regards getting a refund due to a delivery mistake but going above and beyond.

Fantastic guys helped me get a large sofa set into my car! We didn’t think it would fit but they did it! Thank you

We landed down to buy the Keiko sofa set and were shocked at the size of the box lol. Huge shout out to Will who was so helpful. Great banter, provided really practical advice and was so patient helping us fit the set into our car. Pleasure to meet you Will - thanks so much for your help!

Offering deals on paint. Just came at the right time for me. I have bought Homebase paint in the past and was pleased with the quality and good value.

Good parking. Helpful staff. I was getting heavy bark for my garden and the assistant offered to assist me in getting into my car. Many thanks!

Easy to buy online and click and collect was super

I couldn’t find what I was looking for and the staff really helped me out to find an alternative product.
The person who sorted my issue for me was called Will - outstanding customer service provided -thank-you!

1st class service. Thank you 2nd nune

Alain was brilliant and very knowledgeable, knew what we needed and was very helpful!

No problems. In and out no hassle.

Jamie assisted me with my purchase when I discovered that the chairs which I had bought were too large for my car. As I considered the delivery charge too expensive for the short trip to my home Jamie offered to deliver the chairs. Not only did he deliver them but he positioned them where I wanted. He refused to take any money for this exceptional service. Jamie is a very polite and kind young man who is an asset to Homebase.

Great help and great service. They made contact via telephone to advise on the order. There was a wee bit of work to be done. Will took care of the order, few wee issues with the paving stones, handled well and with top notch service. Great service

Alain went above and beyond when helping us today. He showed us around the outdoor furniture and helped us narrow down our options. His humour made it a lighthearted, enjoyable experience.

When it came to fitting the large set into the car, he made sure that everything fit comfortably.

This was the best customer service we have ever received and Alain is an asset to the store.

Alain helped us choose our perfect garden furniture - he was a fountain of knowledge and enabled us to make the best decision for us - he was a pleasure to deal with and was very friendly both to us and to our dog Hank who had come along to browse - thank you !!

Delivered early and on time
didn’t have to stay in all day