Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!
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See what reviewers are saying
Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more
I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hamilton
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom
- 0345 640 7592
4.6
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Homebase
Products I wanted were in stock.
Service was polite, friendly and efficient.
October 27, 2024
Unprompted review
Delivery men couldn't have been more…
Delivery men couldn't have been more helpful - great service and very p l easant
October 24, 2024
Gaye at Hamilton was great
Plenty of what I was looking for in stock, as well as other choices. Gaye was also very helpful and pleasant at the till.
October 27, 2024
Unprompted review
A review for Gaye
Gaye provided exceptional customer service at the till—she was warm, welcoming, and genuinely friendly, making the entire experience a pleasure. Her positive attitude and kindness made a real difference. Thank you, Gaye!
October 25, 2024
Unprompted review
Visited Hamilton Homebase today and…
Visited Hamilton Homebase today and Donna at checkout went above and beyond to assist us with our purchase.Excellent service as always.
October 25, 2024
Unprompted review
Great service from Gaye
October 20, 2024
Unprompted review
Served by the lovely Gaye today
Served by the lovely Gaye today. Great shop with super friendly staff
October 19, 2024
Unprompted review
Satisfied Customers
The 2 ladies at the till were excellent
They couldn't do an enough for us and were so cheerfull.
A credit to your company.
October 17, 2024
Unprompted review
Gaye was very friendly and chatty at…
Gaye was very friendly and chatty at the till credit to the company
October 12, 2024
Unprompted review
Very helpfull staff and quick service.
October 13, 2024
Unprompted review
Assistant was very helpful and…
Assistant was very helpful and courteous.
October 12, 2024
Unprompted review
Had a issue with the price on shelf not…
Had a issue with the price on shelf not matching price at till but it was sorted quickly by Gale.
August 21, 2024
Unprompted review
Not what it says on buying
On picking up the item the packaging was an absolute mess which makes me think it was either clearly a return or an ex display. None which was advertised on the listing. Only saving grace was there was a huge discount on it or I’d have got my money back on it.
October 7, 2024
Unprompted review
Reply from Homebase - Hamilton
Hi Jo,
Thanks for bringing this to our attention. We’re sorry to let you down on this occasion. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.
Team Homebase
Prepaid for paint tester pots
Prepaid for paint tester pots. Collected using reference number provided. Plenty of parking spaces. Very pleasant lady Homebase employee finalised my transaction.
October 7, 2024
Unprompted review
New kitchen
Adam was great to deal with when choosing our new kitchen, helpful design ideas and practical suggestions. Very professional manner.
September 29, 2024
Unprompted review
Online order
Easy to order online and sms message when ready. Took less than 5 minutes for complete service.
September 27, 2024
Unprompted review
Great experience…
I got the products I wanted at a good price plus an extra 10% off. Very kind and helpful staff. Great experience.
September 29, 2024
Unprompted review
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