Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!
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See what reviewers are saying
Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more
I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hamilton
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom
- 0345 640 7592
4.6
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely experience today buying at…
Lovely experience today buying at Homebase
Very helpful and friendly staff.
September 29, 2024
Unprompted review
Gaye was so helpful and I got a great…
Gaye was so helpful and I got a great deal in the shop today.
September 29, 2024
Unprompted review
All easy to do
Easy to order and easy to collect with good info x
September 28, 2024
Unprompted review
Payed for a bosh trimmer 'it was faulty…
Payed for a bosh trimmer 'it was faulty 'took back told come back in 4 days pick up new one in stock ' give me wrong advice still waiting weeks later terrible service
September 1, 2024
Unprompted review
Reply from Homebase - Hamilton
Hi Quintin,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Quick to resolve and good service
September 12, 2024
Fast and friendly service
Found what we were looking for easily and were served at the till by the lovely Gaye at Hamilton Homebase. She had excellent customer service and was super friendly.
August 17, 2024
Unprompted review
Thank you
The lady Gaye who served me was really helpful and positive making this an enjoyable shopping experience.
September 1, 2024
Unprompted review
Order brought quickly when I visited in…
Order brought quickly when I visited in store.
September 5, 2024
Unprompted review
Ordered for store pickup
Ordered for store pickup. Good communication from Homebase on when item was available. Thank you.
September 1, 2024
Order was brought right out to us in a…
Order was brought right out to us in a timely manner
September 3, 2024
Unprompted review
Great Experience
Darrren was most helpful and even carried my plants to the car! A model employee and a credit to the store.
September 5, 2024
Unprompted review
Excellent customer service as always…
Excellent customer service as always and the product does the job. And with the 3 for the price of 4 offer. The gravel was also excellent value.
September 5, 2024
Unprompted review
Great prices great service and Gayle…
Great prices great service and Gayle was very knowledgeable about our products.
September 1, 2024
Unprompted review
I was served by Gaye in the Hamilton…
I was served by Gaye in the Hamilton branch.
Very personable, switched on and customer focussed. She was promoting special offers at the till, which most people wouldn't notice.
Well done, and thanks for the smile
August 31, 2024
Unprompted review
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