I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... See more
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See what reviewers are saying
We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... See more
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... See more
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hull
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, United Kingdom
- 0345 640 7019
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
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We arrived to purchase a parasol in…
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol has a fault it’s a line of about 4 cm to which daylight can be seen through it ,
Jacquie was extremely helpful and…
Jacquie was extremely helpful and pleasant
Garden
The costumer service was great very knowledgeable regarding the item we where buying ( Yvonne )
The quality of the furniture
The quality of the furniture, the delivery service excellent 👌
Brett and the team …
Brett as always very professional and helpful
He designed our kitchen and delivered flawlessly that’s why we are returning customers!
The bathroom project is now underway and with excellent support from Charlotte and Yvonne I am confident we will have the same results as the kitchen!!
The hull store were great help when…
The hull store were great help when looking for outdoor furniture and told me when you deliver etc.
was kept in the know of when my order would be delivered, delivery guys great and helpful.
Excellent service
May I say what a great service I got at…
May I say what a great service I got at homebase hessle today by a lovely lady called Yvonne she couldn't help enough really helpful no hassle ordered a garden furniture from ordering paying for it n delivery spot on thank-you so much
Jacquie was brilliant
Jacquie was brilliant. Friendly and helpful. Great customer service
Yvonne and Laura at the Hessle store…
Yvonne and Laura at the Hessle store went out of their way to provide outstanding customer service.
Yvonne talked us through in store promotions and also garden furniture options. Including durability , price difference and storage recommendations.
Both ladies were very approachable, friendly and knowledgeable.
We will now be booking in for a bathroom quotation.
They are a credit to your team and should be given credit and reward for going above and beyond.
Can’t ask for more help from Jacquie!!
Can’t ask for more help from Jacquie!!! Thank you very much!!!
Silly way to run a business.
Why when I order anything that you offer at four for the price of thee do you not give the costumer four bags automatically. I ordered three bags and was told by a member of your staff that I should have ordered. Four

Reply from Homebase - Hull
Very helpful member of staff in Hull (Nicky)
Very helpful member of staff in Hull Homebase today (Nicky). Went above and beyond with helping us with our purchase today.
I returned a powerbase battery that was…
I returned a powerbase battery that was faulty. Service was excellent. Unfortunately neither the large or small battery was in stock. Item is unavailable for home delivery which means another 30 mile round trip to my nearest homebase branch.

Reply from Homebase - Hull
Jacquie was very helpful.
We asked assistance from Jacquie, she was very friendly and knowledgeable on all areas of gardening/plants and extremely helpful. Thank you
great delivery and this is the second…
great delivery and this is the second Egg Chair I have bought, very relaxing
Very helpful member of staff.
The product I was looking for didn’t have enough on the pallet but a very helpful lady took time to find more bags for me. Thank you Jacquie at Homebase Hessle!
Give Jacquie a pay rise!
Jacquie was both highly informative and amiable, when responding to my enquiries with respect to taking care of a Yucca plant.
A credit to the organisation!
The lady on the desk was very pleasant…
The lady on the desk was very pleasant and very efficient. She said she had worked there before and had now come back but was currently only on a temporary contract. From my experience I would have thought she was well worth a full time contract if that was what she was after
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