I ordered 4 tins of paint and a ton of sealer online and paid £173 prior to collection from Leamington spa Homebase. I went to collect and 2 x 5 litres of emulsion was missing from my order. The sal... See more
Company replied
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I ordered 4 tins of paint and a ton of sealer online and paid £173 prior to collection from Leamington spa Homebase. I went to collect and 2 x 5 litres of emulsion was missing from my order. The sal... See more
Company replied
We bought a bathroom with the Help of Daijah Clifford who designed our bathroom. She was extremely proactive and couldn't do more for us. There were some issues with delivery of items which Daijah kep... See more
I was struggling to find an unknown paint colour to make good a patch repair in my lounge ceiling. Sheila from the paint section came to my rescue and determined the correct paint colour from store... See more
Bought a few plants and other items and deliberately picked up a basket instead of a trolley. On the way out I wasn’t allowed to take the basket out with me to the car even though a) I said I would br... See more
Company replied
Written by the company
Written by the company

Myton Road, CV31 3NY, Leamington Spa, Warwickshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Very efficient, quick and helpful lady and other staff members. Great experience
Paula from Leamington Spa Homebase branch was patient, helpful and kindly. Thanks for pointing out the secateur deal. Small wins and awesome service. Thanks, Paula.
Found what I wanted and it was cheaper than I thought.
Popped in for some bedding plants & compost for a school nurture group was looking for the best deal and was looking at the neglected plants as our budget was very tight . Scott and the plants man very generously gave us a good discount on some poorly plants which freed up some extra money for compost thank you Home base Leamington spa.
Melvin was great at helping us with our split gravel bags this morning, really appreciated his friendly manner and helpfulness. We didn’t realise but he’d followed us to the till to make sure they were put through at the correct price. Thanks also to Scott who served us and made sure this happened, as well as letting us know Melvin’s name. All round great customer service on a particularly busy day! Many thanks
Very good product and very helpful and friendly staff! The value for money for our garden 8 seaters sofa and table is incredible. This typical item goes on sales for £1100/£1200 on average anywhere else. It was easy to put together and it looks very good.
really helpful/lovely service at the HomeBase till.
Great offers on garden pots and bedding plants. Excellent customer service from Paula who pointed out an offer I’d missed.
Researched online, checked availability of stock online and ordered online. I received prompt confirmation of my order and was notified when it was ready to collect in-store.
Everything worked well and I got what I wanted at a good discounted priceI. Store service was pleasant and very quick. Full marks.
Click and collect order available within the hour and 8am opening.
I bought a lawnmower from Homebase today, the service I received from one of your staff Scott Fletcher has been excellent. I was impressed when I first went to Homebase to look around for products several days ago but was out of stock. Given his friendliness, I decide to go back to buy the product this morning.
Always great service whether online ordering or in store.
So lovely to be served by Shelia. Very helpful and welcoming. Great visit to the store.
Ordering was easy and notification to collect was well within the hour.
Took a bit of time at the collect desk as just one person on duty.
I was buying garden trowel and forks separately in £5 each but Paula told me about the offer where I can buy both in £5 in offer. That was great customer love. Thanks
Good product great deal and great service.
Quality staff. plenty of choice. 5 mins drive from where we live.Plenty of parking
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