Waiting in a queue at tills 4 staff members walked passed one said she would open up but she decided to open up at customer service desk rather a till desk, so people from the back obviously went to h... See more
Company replied
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Waiting in a queue at tills 4 staff members walked passed one said she would open up but she decided to open up at customer service desk rather a till desk, so people from the back obviously went to h... See more
Company replied
Met a young lady today called Abbie who was very helpful and polite. She was working on the tills but still had time to tell us where the compost was and explained we would need a trolley from out the... See more
I never experienced such a helpful person today when I was buying a battery operated drill and screwdriver at home base in Leighton buzzard.He spent time with me explaining everything that I needed to... See more
Jamie was already finishing helping with 2 happy ladies when I asked if he could help me with an item to take back that was not what was needed. He stayed with me to pick up 2 discounted items of furn... See more
Written by the company
Written by the company

Vimy Road, LU7 1ER, Leighton Buzzard, Bedfordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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Kevin was very helpful and really knew his stuff.
Jamie who served us was great - he even helped load the compost into my car! Fantastic service from a young lad. Thanks again Jamie
Jamie was already finishing helping with 2 happy ladies when I asked if he could help me with an item to take back that was not what was needed. He stayed with me to pick up 2 discounted items of furniture & pack them into my small car giving me directions for quick access. This store is the best for everything you might need for a home & great staff. Thank you very much Jamie a very proficient manager!
Kevin and his team were brilliant and helped me with loading my car and was helpful and polite.
Kevin was absolutely amazing! We desperately wanted a corner sofa for our garden and the only stock left was a display sofa. Kevin reserved it for us and when we came to collect it helped us take all the parts to the car, despite the fact that this is meant to be done by the customer. He has made our day and we are so pleased with his service, 5 star!
Nice store layout and spectacular customer experience! Big shout out to Kevin for all his help
There’s one reason and one reason alone. The legend Kevin.
Easy to order. Quick response. Very easy to collect
Was served by Sandra very polite and helpful. Asked if I had found everything I was looking for as well fantastic customer service.
I ordered 2 blue chairs. At the store in Leighton Buzzard the Homebase employee said they had only one left as the others had been sold that morning.
I had to drive to another store 29 miles further to get the second chair. A great deal of time and expense for me.

Reply from Homebase - Leighton Buzzard
Great communication! Helped me all.along the way, even bringing my chairs to the car. Thanks so much Kevin.
Just collect some garden items from your store. Kevin at the collection was witty and chatty, and couldn’t have been more helpful. Thanks.
Kevin is a star - carried a heavy order to the car! Thank you!
Ordered trellis online collected within an hour brilliant service
Truly amazing service from Kevin. Helped us with our garden set and was a master at getting it in the car!
Sophie was really helpful and put the Fan aside for me and Elise was brilliant at the checkout and very friendly.
10/10 service :)
The young lady named Abbie in the Leighton Buzzard store, was very helpful assisting me with finding the item I went in for.
Service was good product as ordered but we had to the next town to collect it 16 miles out of stock in milton Keynes
I popped into store today to buy a table which was on offer
It had gone out of stock but Kevin was really helpful and managed to order me one for home delivery
He made the whole process really easy for me as I was about to jump in the car and drive 22miles away for one!
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