Waiting in a queue at tills 4 staff members walked passed one said she would open up but she decided to open up at customer service desk rather a till desk, so people from the back obviously went to h... See more
Company replied
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Waiting in a queue at tills 4 staff members walked passed one said she would open up but she decided to open up at customer service desk rather a till desk, so people from the back obviously went to h... See more
Company replied
Met a young lady today called Abbie who was very helpful and polite. She was working on the tills but still had time to tell us where the compost was and explained we would need a trolley from out the... See more
I never experienced such a helpful person today when I was buying a battery operated drill and screwdriver at home base in Leighton buzzard.He spent time with me explaining everything that I needed to... See more
Jamie was already finishing helping with 2 happy ladies when I asked if he could help me with an item to take back that was not what was needed. He stayed with me to pick up 2 discounted items of furn... See more
Written by the company
Written by the company

Vimy Road, LU7 1ER, Leighton Buzzard, Bedfordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
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Speedy call from Kevin at click collect as there was a bit of a cue at till
Very friendly member who advised me on various aspects of rose care as he said he has many
Genuinely showed an interest in the plants in my garden fab guy
Ordered a click and collect garden parasol and compost before 10am Sunday morning and picked it up by 11am. Already on a trolley waiting for me- hassle free.
Kevin in click and collect was great from Leighton Buzzard, really helpful and large store with great stock! Would recommend:)
Excellent friendly helpful staff easy transaction five stars
Kevin is very friendly and helpful. This is my 4th visit and bought my items with Kevin. Great service.
Kevin was a big help retrieving my click&collect order. Great energy and great customer service 👍🏽
Kevin helped me with my large click and collect order. He's was so helpful, friendly and I was in and out really quickly thanks to his help.
Order some items from click and collect Homebase Leighton Buzzard and the assistant, Kevin, was really friendly and helpful.
Will use the store again 👍👍👍
My order was ready in less than an hour and in advance of me arriving and I had a friendly welcome from all the sales staff. Great customer care, thank you ☺️
Person that helped use on click and collect was very helpful
I took a lawnmower that I purchased 3 months ago that had broken. I had no receipt but with minimal information the member of staff managed to locate my purchase on their internal system and replaced the damaged one with a new one. The member of staff was fantastic throughout I couldn't have asked for better service you should be proud of her
Quick and easy to collect. Friendly and efficient staff. Easy to assemble.
A female staff member who saved me on that she very unprofessional .

Reply from Homebase - Leighton Buzzard
i rang in yesterday for an item and it was put away for me and i spoke to matt and abbie was really helpful aswell they are an asset to homebase and i would defo shop there again thankyou both so much
Great customer service today! I was struggling with an overloaded trolley and Abbie, who was on the tills, saw me and immediately asked for some help. Jamie came over and then stayed with me and helped me to the car. Thank you very much for going above and beyond.
Fast and efficient method of ordering from the local store.
Needing turf at the last minute, I wasn't too sure of the quality of the stock available. Luckily, it was exactly what I needed. I would happily by again.
More importantly, at a time when good customer service isn't really expected and bad experiences almost accepted, the staff at this branch totally changed my opinion.
The were exceptional from the get go. I needed 36 rolls of which they happily assisted. The young lad Jamie being particularly helpful. With the aid of Matt and Darren who also made the purchase so much easier!
I would happily recommend spending your money when the staff are so helpful. They did homebase proud and have restored my faith in customer service! Thank you Jamie, Matt and Darren
I was looking for a 9 incher, and I saw that you had plenty of them. I was always told 4 was enough, but the more roller the merrier.
Good stuff, thanks. This visit was pleasant.
14 slabs ordered. 12 only on trolly for pick up. Lucky there were two more in stock. Got home with slabs and one just broke in half in my hands. Not a happy boy !.

Reply from Homebase - Leighton Buzzard
Met a young lady today called Abbie who was very helpful and polite. She was working on the tills but still had time to tell us where the compost was and explained we would need a trolley from out the front of store as there was none out in the garden section due to the busy bank holiday Monday. A pleasant professional assisant your shop should be proud of.
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