I went deliberately to buy tester pots, all showing 90% off, 50% off, not the big tins. At the till it showed over £16 for 6 piddly pots, even their own brand. Questioning, I was patronized with... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought an outside storage unit which I found to be damaged when I got home. It was agreed I could return and change it. The staff were welcoming, friendly and very helpful. I was impressed by their... See more
Came to homebase from a friend's recommendation after not having any luck with a orevious kitchen designer. Deb from the morecambe branch was so helpful and honest with everything to get my kitchen d... See more
I would have preferred to have found the dustpan and brush in-store on my first visit but as it was no longer stocked at Morecambe, I came home and ordered it online. It was only a couple of days unti... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Morecambe
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 2 Hillmore Way, LA4 4DD, Morecambe, Lancashire, United Kingdom
- 0345 640 7845
4.5
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went deliberately to buy tester pots
I went deliberately to buy tester pots, all showing 90% off, 50% off, not the big tins.
At the till it showed over £16 for 6 piddly pots, even their own brand.
Questioning, I was patronized with the 'oh no, you've had a discount applied and some are 50% off'..
How many people have not checked their receipts if making multiple purchases?
The markers clearly do not advise FROM..
No wonder they've gone bust.
December 11, 2024
Unprompted review
I bought an outside storage unit which…
I bought an outside storage unit which I found to be damaged when I got home. It was agreed I could return and change it.
The staff were welcoming, friendly and very helpful. I was impressed by their customer-relation skills - so often lacking in some stores today. Well done Homebase in Morecambe. David Martin, Windermere.
September 2, 2024
Unprompted review
Not available in-store - order online
I would have preferred to have found the dustpan and brush in-store on my first visit but as it was no longer stocked at Morecambe, I came home and ordered it online. It was only a couple of days until I got the message that it had been delivered to store. So easy to order online.
October 29, 2024
Perfect service
Easy online ordering. I requested click and collect and this worked perfectly. The item was waiting for me at the appointed store. Easy - easy! 10 out of 10
October 18, 2024
My first time shopping at Homebase…
My first time shopping at Homebase today and I will definitely be going back. All the staff was nice and helpful but Steve and Stuart C are such lovely people. They were more than happy to drop what they was doing to help me with the flooring I wanted. Funny too actually, I needed a good laugh after the day I’ve had so thank you both 👍🏻
October 18, 2024
Unprompted review
Friendly helpful accurate and easy
Friendly helpful accurate and easy. Morecambe store
October 12, 2024
Unprompted review
Great service and product
Liked the fact we could click and collect our order an hour after ordering.
Staff were very busy with other orders but were very pleasant and efficient ( Morecambe)
September 26, 2024
Unprompted review
Good service
September 21, 2024
Unprompted review
Assistant was not polite in fact didn’t…
Assistant was not polite in fact didn’t engage at all really
September 21, 2024
Unprompted review
Reply from Homebase - Morecambe
Hi Chris,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good value Bosch lawnmower
Good value Bosch lawnmower. Excellent service from ordering to collection
September 17, 2024
Brilliant service from Homebase
Brilliant service from Homebase.
Ordered my paint and very quickly a text came through saying ready to collect, very fast service. Came into store the paint was ready and waiting, super fast transaction.
September 13, 2024
Unprompted review
Easy ordering on line
Easy ordering on line. On collection the goods were taken out to the car for me by a very helpful member of staff
September 2, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.