Homebase - Newton Abbot Reviews 

144
TrustScore 4.5 out of 5

4.6

Greenhill Way, Kingsteignton, TQ12 3SB Newton Abbot, Devon, GB


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Rated 5 out of 5 stars

Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’... See more

Rated 4 out of 5 stars

We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within... See more

Rated 2 out of 5 stars

Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the sa... See more

Company replied

Rated 5 out of 5 stars

As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful. Today was no exception. My order was ready for collection, and was ssked if I would like the paving sl... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Newton Abbot

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Greenhill Way, Kingsteignton, TQ12 3SB, Newton Abbot, Devon, United Kingdom

  • 0345 640 7216

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 34% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(144)

627 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were extremely helpful

Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’re brilliant.

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

A Pleasure to Shop There

As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful.
Today was no exception. My order was ready for collection, and was ssked if I would like the paving slabs put in my car. I didn't, although I appreciated the offer.
It is always a pleasure to shop there.

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant experience with my…

Absolutely brilliant experience with my local Homebase. Click and Collect was easy peasy and I was assisted by a lovely member of staff….his name was Lee. Really helpful and friendly. He gave me lots of advice on the painting project I was doing and showed me all the things I would need to achieve great results.
Very pleasant experience.!!!

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Beth

Beth, when making a mixed paint, was absolutely fantastic with my granddaughter, engaging and knowledgeable.

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great looking tiles for a good price

The ordering process was easy and delivery on time. The tiles look lovely and there were no breakages whilst putting them up. Good value for money and the the return process was straightforward.

October 1, 2024
Rated 5 out of 5 stars

Excellent click and collect.

This is purely on the click and collect service, not the product as of yet as I've not fully used it. Placing the order was easy along with a discount code applied. I placed the order out of hours and received a email confirming purchase and a text to collect in the morning. Totally painless and quick, goods ready at store (Newton Abbot). Well done.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff.

I used the click and collect process from the Homebase store in Newton Abbot. What a really useful service. I reserved some compost at about 8am and picked it up an hour later. Really quick and the girl on the till was very helpful. She called a man to help me carry the stuff to my car and help me load up. I think she was called Helen. Not sure on the gentleman’s name but both were helpful. Great service

October 8, 2024
Unprompted review
Rated 3 out of 5 stars

Did not get a notification that paint…

Did not get a notification that paint was ready to collect

October 1, 2024
Unprompted review
Homebase - Newton Abbot logo

Reply from Homebase - Newton Abbot

Hi Chris​,

Thanks for bringing this to our attention. We’re sorry to hear you did not receive your collection notification. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.

Team Homebase

Rated 5 out of 5 stars

Aidan at the store in kingstainton

Hi I had a pleasant time at the Homebase in kingstainton … I was lucky enough to get a Christmas tree with 30% off thanks to the staffl at the store.. I walked away a very happy bunny 🐰… I would like to thank Aidan at the till he was extremely helpful … deserves a badge

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Was searching for a certain brand of…

Was searching for a certain brand of paint and colour which wasn't available any longer and a member of staff called Will was able to provide us with a suitable replacement paint and the exact same colour through the stores' paint matching service. A very pleasant man!! Very happy with the outcome!

September 12, 2024
Unprompted review

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