Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’... See more
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We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within... See more
Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the sa... See more
Company replied
As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful. Today was no exception. My order was ready for collection, and was ssked if I would like the paving sl... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Newton Abbot
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Greenhill Way, Kingsteignton, TQ12 3SB, Newton Abbot, Devon, United Kingdom
- 0345 640 7216
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Will, in the garden/lawn mower dept
Will, in the garden/lawn mower department was extremely helpful in sorting out my strimmer.
He removed and replaced the broken fitting, loading up the new spool.
Thanks a lot Will.
The process was good.
The process was good, but the product was not fit for purpose. Been binned.

Reply from Homebase - Newton Abbot
Very happy with our chairs
Very happy with our chairs, ordered and paid for online, which just meant picking up. Nice easy transaction.
Great customer service and friendly…
Great customer service and friendly staff.
Aidan was very friendly and extremely…
Aidan was very friendly and extremely helpful at the Newton Abbot homebase store.
One of your colleagues
One of your colleagues, Lee, gave outstanding customer service and superb advise. He made the whole purchase experience a real pleasure and is an excellent champion for your company.
Fleur/Ian…Newton Abbot
Fleur Egington was extremely helpful & knowledgeable in the Newton Abbot store - she went above & beyond to help us find the product we wanted and made sure we were happy & her colleague Ian helped to load the car
Excellent ordering and delivery service
Thankyou Ruby
we were served by a fabulous girl called Ruby, she was really sweet and engaging with my 4 year old and really friendly. it seems to be quite rare these days to find friendly retail staff and everyone I spoke to today were all friendly and smiley
The whole store team were really…
The whole store team were really helpful and friendly.
Damaged and uncourteous
Travelled a 20 mile round trip to be shown 6 trellis panels that were all damaged. Pretty poor show to not even have the courtesy to make contact and update that the ‘click and collect’ items were substandard.

Reply from Homebase - Newton Abbot
Great service,easy to order and kept…
Great service,easy to order and kept informed of delivery,delivered with care and on time.
Keen price (10L exterior paint).Fast…
Keen price (10L exterior paint).Fast efficient click&collect. :-)
Great service.
As have always been, first rate service, nothing is too good for you.
But you say store is Newton Abbot.
It's location is Kingsteignton.
So I am talking about Kingsteignton store. ten /ten
Great service
Great products at a competitive price. Friendly service, asked if I needed help to car , which I did as heavy .
Click and collect - paving slabs and Postcrete.
I placed my order in the late afternoon/evening
It was ready within the hour but I picked it up soon after store opening time the following day. The member of staff on the checkout was friendly and helpful, asking if I needed assistance loading the items into my car. I declined but it's very nice to be asked. Paving slabs and Postcrete were as expected.
Alex was so helpful and awesome and…
Alex was so helpful and awesome and really helped us to get the best paint and the best deals. He really made our room 10x better.
Exceptional service at the Newton Abbot store.
Excellent Customer Service at Newton Abbot
We went into our local Homebase in Newton Abbot to get some advice on an order we had placed. We were greeted with a friendly smile from Aidan who asked how he could help and, after listening to our query, took some advice from his manager. Aidan then dealt with the issue promptly. All the while smiling and chatting cheerfully to us.
I have to say, the best customer service we’ve received in a long time. Well done Aidan and all the team at Newton Abbot from two happy customers who will definitely be returning to your store. Thank you 😊
Good service and gorgeous kitchens
We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within a week he'd been round and measured our kitchen, tailored a design specific to us and we bought it!
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