Homebase - Norwich Hall Road Reviews 

Excellent able to check stock on line at my Norwich branch, then did click and collect, was able to collect after one hour, excellent service and friendly, helpful staff

It was so easy to order, pay and collect, saved lots of searching.

Ordering and pick-up was straightforward which made the whole experience great. The thing that really earned the full 5 stars 🌟 was the staff. For someone like me with disabilities that are not that obvious, they went the extra mile without making me feel "special". They were on the ball and helpful with other customers at the same time, too.
What a shame they will be made redundant in the new year, and hope they find other positions quickly that suit their great service and humanity.

Quick & easy click & collect

They were quiet on arrival and when I collected my order the 3 members of staff were a little pre occupied. They took my order number and got the product, I could not carry them all in one go but nobody offered to help me, I had to walk forwards and backwards despite 2 members of staff stood there doing nothing.

Good price Good service at ordering and a great experience at customer services.

Great customer service. Polite and helpful will definitely recommend

Really quick delivery to store and simple to collect. Great staff.

found the lady at the till very helpful. Nice smile and welcoming manner. made my experience more pleasurable than some shops I have visited. The till receipt says the lady's name was Ruth. Thank you.

Click and collect order, available quickly. No queue to collect.

Well the collection was very smooth, but on arriving home, I have noticed a blemish / mark in one of the pots , which had been inside the other pot .

Friendly helpful staff
No hassle at all, order was ready to collect

The person who brought the boxes out on a trolley was really helpful and deserves 5 out of 5. I wish I took his name as he went above and beyond and helped me load my car with the boxes I’d bought from Homebase.

Simple ordering process which enabled me to collect when convenient for myself

Really easy and great prices

We have had a kitchen designed and delivered by Homebase. Tempany was brilliant to work with on the design, ensuring that all our requirements were met, measurements correct and that every item delivered was as required. As we were fitting it ourselves, Tempany promptly and helpfully answered any queries we had as we went along. The kitchen units, worktops etc are excellent quality and great value for money. The Homebase kitchen experience at this store is highly recommended.

The shop assistant, Alex was excellent, spending time trying to find an item I was buying. Subsequently he ordered the item from another store for me to collect the following day. So helpful when most would say there was only what was on the shelf!

Easy to order and very efficient at collection. Thanks.

Excellent parking outside, helpful staff and fairly quick service. Will definitely do again, thanks