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Homebase - Nottingham Reviews 

340
•
TrustScore 5 out of 5

4.8

Home Improvement Store
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Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB

•
0345 640 7088

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.

Company replied

Rated 4 out of 5 stars

On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... See more

Rated 5 out of 5 stars

Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... See more

Rated 5 out of 5 stars

Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... See more

Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Nottingham

Written by the company

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, United Kingdom

  • 0345 640 7088

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(340)

727 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Click and collect

Ordered the product. Paid and less than an hour later had it in my possession. Staff knew where the item was and very efficient.
All product was on offer at half the price. Bonus.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

I was looking to purchase an outside storage box and asked for help. Bethany assisted me, she was extremely helpful and knowledgeable.... And patient!

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Ben is always a delight when he serves…

Ben is always a delight when he serves you, friendly and talkative. He is a credit to your company, please please pass this review onto him as I know due to working in retail myself that customers aren’t always easy. You can see he loves his job, well done Ben!!

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Poor service..I was ignored when trying…

Poor service..I was ignored when trying to collect items click collect had also purchased 5 other items at till, where wrude women ignored me,an served people around me until a young man came anasked if u was OK. He then served me,got a bag for my items an collect The items from click collect an got me a trolley..

July 27, 2024
Unprompted review
Homebase - Nottingham logo

Reply from Homebase - Nottingham

Hello Deborah,

Thank you for you review, we're sorry that you have had a poor experience in store. We will raise this with the Store Management team to look into further and re-train where necessary.

Kind Regards

Team Homebase

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