Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
Company replied
Location
Switch locationUnit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB
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See what reviewers are saying
On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... See more
Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... See more
Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Nottingham
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, United Kingdom
- 0345 640 7088
4.8
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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Prakesh was great at helping us find…
Prakesh was great at helping us find tge right chimenea.
July 19, 2024
Unprompted review
Very helpful and pleasant staff
Having ordered an item online for click and collect, the team at Homebase in Arnold could not have been more helpful. It turned out that it was a ex-display item and slightly damaged. They called me to let me know and gave me the option to have a look and then worked with me on the price. It ended up being quite a bargain and the manager even carried it to my car. Very fair and very helpful.
July 14, 2024
Unprompted review
Excellent customer service
I went in to the store at Arnold, Nottingham today (13th July 2024) at around 3pm.
I was purchasing laminate flooring and trying to get it off the shelf when a male assistant (shame I didn't get his name) approached me and asked if I needed help. I said I needed 10 packs of flooring. He went to get the correct trolley and loaded them all on for me. He then came with me to the checkouts and also loaded my car for me.
The service I received was excellent and would like to say thank you for the outstanding customer service.
July 13, 2024
Unprompted review
Prakash gave me exclusive customer…
Prakash gave me exclusive customer service
July 12, 2024
Unprompted review
Prakesh and nicola were excellent help…
Prakesh and nicola were excellent help getting a paint mix. Would come again
July 12, 2024
Unprompted review
Sale on, got some bargains
Ordered two items in the sale late at night and got a text first thing the next morning to say they were ready for collection
July 11, 2024
Unprompted review
Prakash excellent service always going…
Prakash excellent service always going out his way . Went to do shops but with Prakash's service I’ll be back again
July 7, 2024
Unprompted review
Simon and Brakash
July 6, 2024
Unprompted review
Alicia & Will were amazingly helpful
Alicia & Will were amazingly helpful, team work at its best! Great customer service.
Really nice people.
July 5, 2024
Unprompted review
Friendly service from Ben
July 4, 2024
Unprompted review
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