Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
Company replied
Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB
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Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
Company replied
On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... See more
Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... See more
Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... See more
Written by the company
Written by the company

Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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Daniel and Josh were so helpful, pleasant & an asset to you. Josh helped me with my 6 heavy bags into the car, great customer service.
happy to help great service by store manager andy prakash
This was not the first time Ben has served / helped us. was helpful and gave useful tips for decorating. Really friendly, happy & professional
Prakash was great! Helped us to the car with our purchase and came straight over to see if we needed a hand with it as was a large box
Preekash offered a very good service today, thank you
Prakash was very helpful and went out of his way to find an item for me. Even carried it to my car. 😊
Great service by Prakash and store manageress Louise great excellent service through out my transaction
Easy on line ordering for click & collect, that all went smoothly. The store however felt really sad and neglected, no one on the till & not at all welcoming.

Reply from Homebase - Nottingham
Prakash was a wonderful help
In store from helping with the colour of paint we wanted and helping us with every thing else we needed today along with suggestions and taking our opinions into account great service through couldn’t be happier
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