Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... See more
Company replied
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Ordered the night before to expedite the process, notwithstanding which, I didn't receive a message with collection details until 09:45. Would have been quicker to just turn up and collect the paint w... See more
Company replied
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... See more
We were concerned as we were a day late visiting the store to collect the order. The assistant was really helpful, checking our order and finding it. The small shelving unit was relatively easy to as... See more
Bought the dulux heritage paint Really beautiful colour setting stone Great paint goes on lovely . Ordered and delivered in two days which is great . Excellent price and quality Would defo buy... See more
Written by the company
Written by the company

Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Ordered late Sunday afternoon. Called to collect at lunchtime Monday, all ready and waiting
Aiden on the tills was very helpful and nothing was too much trouble

Reply from Homebase - Selby
Easy transaction and very efficient service in store Thankyou

Reply from Homebase - Selby
Easy to order, SMS message to confirm items were ready, easy friendly collection.

Reply from Homebase - Selby
Good choice of goods and friendly staff at the Selby store.

Reply from Homebase - Selby
The colleagues at Selby Homebase make every visit a happy one. Friendly, helpful, professional.

Reply from Homebase - Selby
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