Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... See more
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See what reviewers are saying
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian... See more
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13 Fresh party and cake beauitful Hot choclate made rich and smooth Young girl serverd me,po... See more
Quick simple ordering, notified when ready, ready very quickly, collection took around1min. All ready in a trolly, as heavy. Helpful polite staff. Very pleased. Great prices on horticultural, gritsand... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sheffield Chesterfield Road
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
401 Chesterfield Road, S8 0RW, Sheffield, South Yorkshire, United Kingdom
- 0345 640 7070
4.0
Great
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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I ordered a number of items on click…
I ordered a number of items on click and collect basis, I received an email saying not all of my order was available did I want to cancel all the order or collect what was available and cancel items that were not, which i did,it took ten minutes at collection point because they couldn't find the order,there was no mention of refund for items missing, it was a shambles, how do I get a refund,
August 8, 2026
Unprompted review
Tried the lawn aerator spike shoes.
Tried the lawn aerator spike shoes.
Shoes themselves work OK, but the straps provided are way to short and do not keep the shoes on your feet. You will definitely need to put your own, much longer, and more secure straps on.
May 4, 2026
Unprompted review
Visted Chesterfield road range…
Visted Chesterfield road range Sheffield to buy a new hampshire 9 seater firepit they had on sale ex display as we know range was selling there garden range displays only to be told we couldnt buy it go.online and put your email in for when there back in stock by a member of staff a male that we couldn't buy it only to go back a day after to find it had been sold absolutely disgusting service ..
August 9, 2025
Unprompted review
The range cafe meadowhall retail park …
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13
Fresh party and cake beauitful
Hot choclate made rich and smooth
Young girl serverd me,polite friendly and helpful
Very please with my experience at the range sheffield meadowhall retail park.
July 9, 2025
Unprompted review
Visited Homebase today
Visited Homebase today, planning to buy garden furniture with my elderly mother. When asking a member of staff to give me a price for the chairs, I asked if they did NHS discount. He said, sorry, no. I commented, that’s a shame. A second member of staff calls Ian started to rip into the NHS, asking me why I thought NHS staff should get discount. He started to complain about the price of prescriptions, and criticised the pandemic. I told him I was not prepared to discuss this matter but he carried on. Had to walk out without our purchase. Disgusted is an understatement, I did report it to the manager who was very apologetic.
July 6, 2025
Unprompted review
Prompt service and lovely friendly…
Prompt service and lovely friendly staff.
December 3, 2024
Unprompted review
We did a click and collect order for…
We did a click and collect order for three items but received an email telling us one part of the order for 2 flower pots was cancelled. We went to check and the items were still in stock so we were able to buy them directly. No wonder you are in administration. We would have gone elsewhere if we didn’t have the other item to collect.
November 29, 2024
Unprompted review
Brilliant staff
Picked up my click my collect purchased while there purchased some solar garden lights as I won’t be able to purchase them when the stores close
The staff were professional and friendly Such a shame there will be no more Homebase’s , they are going to be soo missed
November 22, 2024
Unprompted review
Excellent customer service
I ordered 2 items to be sent to my home address. They items didn't arrive. When I rang up the customer service the lady said the items were sent to Homebase on Chesterfield Road. She refunded the cost of my items and I re-ordered them straight away. The money was returned to my bank within 48 hours and I have re-ordered the items.
November 5, 2024
Received a bench with holes drilled in…
Received a bench with holes drilled in the wrong place. Closest Homebase is 30 minutes away and don’t have a car that can fit the bench for a return.
November 2, 2024
Reply from Homebase - Sheffield Chesterfield Road
Hi Winnie,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. We'd like to help you arrange a return so please reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb. and we'll get back to you as soon as possible.
Thanks,
Team Homebase
Ronseal One coat Fence alifeSpeedy service Friendly store handover!
Speedy service Friendly store handover!
October 30, 2024
Unprompted review
The person who served me was so nice
The person who served me was so nice , a credit to homebase, thankyou
October 24, 2024
Unprompted review
Garden power tool
Competitively priced and very easy to order online. Excellent customer service at the collection point in store.
October 23, 2024
Unprompted review
Easy ordering process and collection…
Easy ordering process and collection was available in minutes
October 18, 2024
Unprompted review
Easy to order
Easy to order, text when item ready to collect. Easy to pick up
October 18, 2024
Unprompted review
A good experience
Ordered online, the item was available and ready for collection within a couple of hours. Collection was straightforward and I'm pleased with my purchase.
October 12, 2024
Unprompted review
Above and beyond
Always a great experience when I go to Homebase on Chesterfield Road.Staff are always friendly and go above and beyond.They help you take things to your car and always have a smile and wonderful customer service, store is always clean and tidy and a lovely place to be in.
October 12, 2024
Unprompted review
Great customer service from Ethan,he…
Great customer service from Ethan,he brought my goods and put them in the boot of my car nothing was to much trouble for this young man
Ethan is a credit to the woodseats store you should be proud to have him working with your team
Ethan was polite and professional and a absolute credit to the team
I will be back shopping soon
Thanks again Ethan for all you help.
October 8, 2024
Unprompted review
Customer focused service
Prompt service, easy to know what to do, and above all, kind, polite and helpful staff in the Sheffield store.
September 30, 2024
Unprompted review
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