Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... See more
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See what reviewers are saying
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian... See more
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13 Fresh party and cake beauitful Hot choclate made rich and smooth Young girl serverd me,po... See more
Quick simple ordering, notified when ready, ready very quickly, collection took around1min. All ready in a trolly, as heavy. Helpful polite staff. Very pleased. Great prices on horticultural, gritsand... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Sheffield Chesterfield Road
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
401 Chesterfield Road, S8 0RW, Sheffield, South Yorkshire, United Kingdom
- 0345 640 7070
4.0
Great
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Excellent service pleasant and helpful…
Excellent service pleasant and helpful staff. 👍
May 6, 2024
Unprompted review
We were given the wrong item
We were given the wrong item. We ordered a cordless lawn mower and when we opened it, it was corded. As we don't live near the homebase shop, it was a major nuisance getting it back to the shop.
May 2, 2024
Unprompted review
Reply from Homebase - Sheffield Chesterfield Road
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
I would like to let you know what great…
I would like to let you know what great service l received from your Chesterfield Road store Sheffield .
The young man Ethan was so kind and considerate when l returned a faulty strimmer he went above and beyond to help me what great customer service l will be telling all my friends and relatives about this once again Thank you Ethan for your kindness and consideration
Regards Mrs Maria Hall 12 /4 24
April 12, 2024
Unprompted review
Quick service - just what was needed
Ordered extra moving boxes at11.30pm, collected 10am next day. Moving tomorrow - so wonderful service.
April 9, 2024
Unprompted review
Very helpful staff
Very helpful staff - even pushed trolley out to my car. Many thanks
April 4, 2024
Unprompted review
polite and helpful staff
March 25, 2024
Unprompted review
Click & collect
The items were ready for collection, the staff most pleasant and friendly on the desk.
March 23, 2024
Unprompted review
positive staff review
I was very impressed with the service from one member of staff at this branch as he helped me to my car with my heavy bags of stone and put all the stone in the car for me. He had a very pleasant demeanour.
March 23, 2024
Unprompted review
Good Staff are like Gold
The young guy who took my phone call prior to my click and collect visit went above and beyond to make sure we were happy and got the correct item.
March 22, 2024
Unprompted review
Homebase were fantastic
Homebase were fantastic. Hadn't got the strimmer I ordered on line so automatically upgraded to more powerful strimmer at no extra cost 👍
March 17, 2024
Unprompted review
Good service
March 13, 2024
Unprompted review
From ordering to delivery within one…
From ordering to delivery within one week.
Great service.
March 8, 2024
Never again to another chance
Initially I was upset that I had been able to buy a sample tile for stock that was out of stock! After what was supposed to be a complaining call I encountered Robynn and Denise at Chesterfield Road Sheffield - who went over and above - they dod not believe a colleague who said there was no stock - and followed their belief that sufficient stock was in the store-oom and subsequently found it and brought it out to me . Other stores had told me that was no stock nearer than the Wirrall . I am left with the view that some of your staff cannot be bothered to help customers and then You have staff like Robynn and Denise who cannot do enough to help - give these ladies a pay rise - I was about to NEVER buy from you again ! I mean it!!
February 29, 2024
Unprompted review
Great price (best on market) and very…
Great price (best on market) and very efficient online order under click & collect
February 17, 2024
Unprompted review
The staff were all very helpful
The staff were all very helpful. Thank you.
February 17, 2024
Unprompted review
Let down by online ordering I ordered this product on line but you…
I ordered this product on line but you let
Me down by not delivering it on time -I’ve had to cancel my order and then order it in store and collect -we are elderly and struggling to put it in our cars today -your assistant Ethan helped us so much -he is worth his weight in gold and so friendly
February 9, 2024
Unprompted review
Ready on time for collection.
February 5, 2024
Unprompted review
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